Buena en General, Muy buena en cuanto a Restaurantes y regular en atención en bares y playa, comenzó a llover y quédate esperando en el lobby porque solo cuando llegas y te vas o visitas Restaurant te atienden con cierta rapidez, si no llega como puedas a tu habitación.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月17日
We loved our 5 night stay! There was not a moment we were disappointed. There were plenty of food options and activities to do through out the day. As well as the excursions that more inclusive included were the best especially the catamaran. The spa was EXCELLENT and one of the best ones we have been to. Definitely would come back.
George Jeremy
George Jeremy、5 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2024年9月17日
Rachel
Rachel、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月9日
Could use an upgrade to the older rooms
Terry
Terry、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月8日
Jose Arturo
Jose Arturo、4 泊旅行
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8/10 (とても良い)
2024年9月8日
My husband and I truly enjoyed our stay. The staff was amazing and very helpful. There was a hurricane a week prior to our arrival but you could barely tell as the place was clean and everything looked great. The beach was affected by the storm but we enjoyed nonetheless. The only issue we had was communication, no one stated that there are no elevators on our side of the suites and I was traveling with an injured foot so walking two flights to our room was dreadful. Lastly there are so many things included with this resort but it seems you have to ask before it’s offered. We happened to watch a commercial on the first channel and sadly it was on our last day
Diarra
Diarra、3 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2024年9月6日
Brian
Brian、13 泊旅行
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10/10 (最高に素晴らしい)
2024年8月28日
Buenas instalaciones para tener un descanso tranquilo
Mario
Mario、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月28日
Un lugar tranquilo y acogedor
Mario
Mario、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月26日
La propiedad es excelente el hotel muy bueno
Sergio
Sergio、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月26日
rosalva
rosalva、8 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月23日
Me gusto mucho mi habitación era tal cual se veían en el catálogo y la comida también bastante bien lo unico que le cambiaria es que la mayoria eran a la carta
Julieta antonella
Julieta antonella、1 泊旅行
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4/10 (まあまあ)
2024年8月17日
Checking in to the property took a while and the lobby was not air conditioned. A lot of the restaurants on the map that was provided weren’t open the times listed or just weren’t open at all and we were not informed of this. You had to be seated in a specific dining area to have any meal meaning you couldn’t grab something quick and go. The waiters in the a la carte restaurant weren’t very attentive and we ended up going to the bars ourselves to get the drinks while at meals. While trying to relax on the beach, large CAT construction equipment would drive by all day as well as lawnmowers and weed wackers which were not very pleasant to listen to while on the beach. We were not properly informed of what the all inclusive included which was a day trip to a separate beach because the front desk staff stated “this beach isn’t very good”. They had no reservations available for our time there so we missed out. The rooms were nice and air conditioned. The inside restaurants were not air conditioned. The bartenders and a few waiters were very helpful but besides that not very friendly or welcoming service. Our shuttle to the airport insisted on picking us up at 7am for a 12pm flight leading to hours waiting around in the airport.
Samantha
Samantha、4 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月13日
Very nice property. Well kept. Could use some paint in various areas and upgraded fixtures.
Richard David
Richard David、5 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2024年8月13日
This property is truly amazing. The service is top notch and the food was amazing. My wife is also gluten free and every restaurant was accommodating with having decent gluten free options for her. Seaside market has the best breakfast and the lunches next to the ocean at Arrecifes are hard to beat. The palms side is definitely nicer though. Our favorite part of the trip was the service. Shout of to Maria at the entertainment area (she is so sweet), the nice man at the beach the night of the fire show for letting us watch, the woman who decorated our bed for our anniversary (BEAUTIFUL), Gabriel our driver from Lomas who is too kind, and Miguel for his incredible beachside drink service. The staff are all too kind here and go above and beyond for you. My wife and I will definitely be staying again.
Jordan Matthew
Jordan Matthew、6 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2024年8月13日
Felices!!!
Muy bien la pasamos increíble. Lo mejor el trato amable y humano de todo el personal del hotel
Lucy Yolanda
Lucy Yolanda、2 泊旅行
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6/10 (良い)
2024年8月12日
It was okay, the staff was super friendly though
Sandra
Sandra、6 泊の家族旅行
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6/10 (良い)
2024年8月11日
Terrell
Terrell、4 泊旅行
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10/10 (最高に素晴らしい)
2024年8月7日
From the moment you arrive you are treated like a family member that has come home after a long time away. We enjoy our stay it was beyond great and our room was perfect. The swim out suite is magnificent. Great place we are going to inquire about getting married there.
Mitchell
Mitchell、5 泊の恋人との旅行
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4/10 (まあまあ)
2024年8月7日
We like the transportatio from -to airport.
We didn't like, pools were small, the food was very limited, poor variety. The hotel and tooms were rundown,; beach area small,too many rocks.The more inclusive; bonanza ranch it seemed to be a horseriding tour, turnsout that the horse riding was not included basically a waste of time. The catamaran tour was good but the 30 min jetski which is included could not ride because of no slots.
Michael Anthony
Michael Anthony、5 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年8月5日
I can’t say enough great things about our stay. From our welcome and check - in to getting picked up at our room at 4:45 am - everyone was extremely friendly and always wanting to please. To name a few - Roberto and Anselmo from driftwood , Mariana , Gabriela and Diana at the SPA - the personnel who did check- in , Janet from the swim up bar , Moises from the limas travel group, all the Staff - they all know what customer service means. The rooms were nice , could use some updating on certain details - like the curtains, but overall nice . Honestly what matters is the experience and the food - both top notch .
Can’t wait to come back !
Wanda
Wanda、4 泊の恋人との旅行
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4/10 (まあまあ)
2024年8月3日
This place is not very welcoming to single travelers. Single travelers do not receive the same attention/service as couples or groups! I do not recommend this place if you are traveling alone.