Stair cases are slippery and dangerous. The room was supposed to be ocean view, but only thing we could see was a roof. So disappointed for the anniversary tour to Cozumel.
宿泊されたお客様
3 泊の恋人との旅行
10/10
We enjoyed our stay at Fiesta Americana in Cozumel. The staff was helpful and friendly, rooms were spacious and clean, and the food was great!!! We traveled with 14 total, and all had a great time!
Kaleena
5 泊の家族旅行
8/10
Robert
4 泊旅行
10/10
Donna
5 泊旅行
10/10
Had an awesome time, service was awesome. Hotel was awesome. Everything was good out of this place. Definitely will come back again.
israel
3 泊の家族旅行
6/10
I have stayed at 4 other Fiesta Americanas and some on repeat occasions. This one is not at the same level as the others. The engineer team must be very busy there. Service was fantastic. Food was not so great. Location is also very good. For the rate charged and my previous experiences at other Fiesta Americana Resorts, I expected at least the same.
Harry
2 泊の家族旅行
8/10
Muy bien, la comida buena, el
Área de la alberca y el lobby así como el área de playa son muy bonitos y muy agradables pero al área de habitaciones le falta un poco de mantenimiento
Olga
2 泊の家族旅行
10/10
Was good. Would have been nice to not have shows each night starting at ipm
宿泊されたお客様
7 泊旅行
10/10
El hotel excelente contaba con amenidades, el personas muy atento y servicial, la variedad de alimentos buena, festejábamos el cumpleaños de mi hija y la atención fue muy especial tuvieron lindos detalles con ella. El hotel es chico pero muy bien acaparado para aprovechar los días.
Yuridia
3 泊の家族旅行
10/10
ANA Y
4 泊旅行
10/10
Hotel increíble ( todo incluido), situado en una bahía natural hermosa, con muy buenos servicios y restaurantes; personal sumamente atento y además amable
ELADIO
4 泊旅行
10/10
Laura
1 泊旅行
6/10
We did not like the restaraunts’ food quality. The breakfast/lunch buffets, were very good.
Heidi
4 泊の家族旅行
10/10
Great snorkeling, staff was very friendly and helpful. Great food options. Loved the beach.
eric john
7 泊の恋人との旅行
8/10
Roshanda
3 泊旅行
10/10
Best place I’ve ever stayed
RICKY
2 泊の家族旅行
10/10
Lori
7 泊旅行
8/10
We love the beach front area. Bali beds, snorkeling,views and lunch at La Cevicheria
Pamela Ann
4 泊の恋人との旅行
6/10
Nice location
Darci
5 泊旅行
8/10
We liked that the beach area and beach area restaurants were open again. The main pool has been completely redone and very nice. We enjoyed the buffet nights so we could sample lots of different foods. The nightly entertainment was good. The young man and young lady in charge of the activities were super. Definitely a family-friendly resort.
Linda
7 泊の恋人との旅行
10/10
The snorkeling was fun off the dock!
Karen
7 泊の家族旅行
10/10
Emmanuel Martinez
5 泊旅行
10/10
The hotel is a 10-15min drive to town and is tucked away with jungle behind you and the ocean in front of you. Their hotel updates are fantastic. The three restaurants near their beach club are all great. Their food is better than other all-inclusive resorts. All of their staff are nice and very helpful. We appreciate the daily room cleaning and turn down service. We look forward to going back.
Christian Jordan
5 泊の家族旅行
6/10
it was so humid that sheets were wet and cold. could not sleep on icy cold beds.