Had a great time here, the staff were amazing and friendly! I really enjoyed the entertainment team, very great spirit. Carlos and Paulina were my favourite! There was also another gentleman who was working entertainment but I can’t remember his name, but he always remembered mine.. the lady who did my braids at the spa was excellent too, Cristela! Thank you so much!
Fatima
Fatima、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月1日
I rally liked the restaurant BLOVED. The whole Team was wonderful, caring, knowledgeable, kind, specially Mr. David Mendez
JESUS
JESUS、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月1日
Staff was so great and accommodating. Would love to visit again.
Amy
Amy、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月30日
The entire staff was very welcome. The check in / our process was nice and smooth! The food was great- but my fav was Adelita!! We will definitely return !
Angellica
Angellica、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月30日
The property is secluded and has a beautiful walk way through it. The pool is wonderful and located perfectly by the beach. All very convenient. Completely enjoyed this facility and will go back. Staff is amazing! The only complaint is that the air conditioner is locked at 23C (which is 73.4 degrees F). That’s just too warm. I’m sure they can do something about that, but I didn’t make a lot of noise about it. Fabulous and relaxing vacay!
Anna
Anna、4 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月29日
Staff was wonderful and went above and beyond. We were there for Mexican Independence Day and they had a thoughtful celebration for guests with games and fun. I also loved that it was adults only.
Melissa M
Melissa M、5 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年9月27日
Clara
Clara、3 泊旅行
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8/10 (とても良い)
2024年9月24日
Beautiful property, but I felt like it could be in Florida or Hawaii. It needs to be a little more “Mexican themed”. The entertainment was lacking. A mariachi band at dinner would’ve been nice. I was there 18 years ago when it was the Copacabana and it felt like Mexico. The only night, was Saturday when they have Mexico night, that it felt like we were actually in Mexico. The beach is one of the best beaches we have ever seen.
Diane
Diane、7 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月22日
Cleanliness , The staff & the beautiful beach .
Luis Erasmo Del Valle
Luis Erasmo Del Valle、4 泊旅行
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10/10 (最高に素晴らしい)
2024年9月22日
Excelente hotel, excelente personal, excelente comida, bellísimo entorno y la playa mas bonita de la Riviera Maya.
Esther
Esther、7 泊旅行
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8/10 (とても良い)
2024年9月19日
Staff members and helpers were great and food quality was good, clean and ocean with white sand was fantastic and definitely thinking to go back and only thing stopping me is air conditioning of the room was horrible and we had to take cold shower every night to be able to sleep and each time to call or ask their answer was general condition or general problem and then when it got fixe and again answered we don’t know!!!!!!
If you can sleep in the hot weather in the hot hotel room of Catalonia Royal Tulum
More than welcome to try!!!!!!!!!
Mary
Mary、6 泊旅行
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8/10 (とても良い)
2024年9月18日
The staff was amazing, from our cleaning staff, restaurant staff to the entertainment staff. Food at Palapa was mediocre, the Tequila bar food was not very good, but the Grill and Rauxa's food was decent. Rauxa's shows were nice also. The staff goes above and beyond, the resort was beautiful, and the.pool area was fun and inviting.
Shannon
Shannon、4 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年9月18日
Ashley
Ashley、5 泊旅行
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8/10 (とても良い)
2024年9月18日
The property is beautiful. The beach is one of the best I've ever been to in Mexico. The food was good. The staff was very friendly. The only complaint that I had was that the a/c in our room was very unreliable. It did not maintain a constant temperature and was often uncomfortably hot.
Teresa
Teresa、5 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2024年9月17日
Un espacio super relajante, atención amigable, la playa genial.
Sugerencia: poner un bote para basura en la habitación.
Paola
Paola、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月16日
mosquito and animals around the hotel. cant open not even your balcony door
Danny
Danny、4 泊旅行
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10/10 (最高に素晴らしい)
2024年9月15日
2nd time at Catalonia Royal Tulum. This is a great resort, staff is very friendly and helpful. I feel they go the extra mile for ppl. Put a banner on our door for my husband’s birthday. My husband hurt his ankle on day 3 and staff let him borrow some crutches till he could get around on it. Rooms were very warm this time. Could have used a better ceiling fan. But I understand it is Mexico, everything is hot in September. Breakfast and lunch buffet staff were fabulous. Remembered our room number and what we liked to drink after a couple days. Beach area very nice. Palm trees for shade. Pool activities were entertaining. We will return.
Cari L
Cari L、7 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月10日
Buena atención. Personal muy agradable y amable.
Alan
Alan、2 泊旅行
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8/10 (とても良い)
2024年9月9日
Friendly staff
Alexis
Alexis、4 泊の恋人との旅行
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8/10 (とても良い)
2024年9月8日
Too much walking on resort to access amenities. Food was average to below average.
Richard
Richard、7 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年9月7日
Very Nice
Justin
Justin、6 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2024年9月4日
We had an amazing time here.. Gorgeous Beach and wonderful people and decent food. Thanks especially to Diego and Papa Abraham in Animation /// Solidad and Roberto at the Swim Up Bar /// Merly and Mildred on Pool and Beach Drink service/ Juan in Houskeeping (Room 5013)