Fantastic location. Great staff but the place is really run down and due for renovation. Also noticed less staff to keep the place clean compared to other resorts and hotels in Cancun. For example you will dirty glass windows around the property and not enough employees to keep them clean everyday.
Even at their seat down Mexican restaurant all widows are old and foggy and should b erepalce.
Galeeb
Galeeb、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月14日
Mark
Mark、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年1月13日
Mia Reef Isle Mujeres
Super fantastic staff.
Food is just okay and the facility is really run down.
They definitely need a renovation.
Kudos to super friendly staff A++ people at the front reception and at the restaurants.
Beautiful resort area with the water but very run down.
Till the renovate the price should not be more than $250 a night for 2 people for their villas.
Galeeb
Galeeb、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年1月13日
Achtung: Scam & Baustelle I Mia Reef Isla Mujeres
- Durchgehende Baustelle auf dem ganzen Gelände
- Sehr alt und vieles kaputt
- Maximal 1-2 Sterne Hotel
- Essen okay
- Überteuerte Aktivitäten mit schlechtem Service
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月8日
Great views. Excellent service. They need to add more spots to their dining for the sit in restaurants. The buffet is not that great.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月3日
Camilla
Camilla、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月29日
Laszlo
Laszlo、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月24日
Tomas
Tomas、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月24日
This was our second time at Mia Reef. Overall, our stay was good but the resort does need some major maintenance - wear and tear are very noticeable throughout. For example - shakey faucet, low water pressure, scratches on some furniture. The beaches are unbeatable on the island however! They never disappoint.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月16日
John
John、7 泊旅行
Travelocity を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月15日
Goranka
Goranka、9 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月15日
Miguel de Jesús
Miguel de Jesús、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月13日
Very old
ada margarita
ada margarita、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月12日
The first room they showed me didn’t have the view that I requested. And it smelt like cleaning fluid. The other room they gave me I had to pay extra for. The music at the restaurant was horrible. Disco rap music. And they serve hamburgers instead of any Mexican food.
John
John、3 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月10日
The beach was beautiful and the favourite part of our trip! Even though the sandy area was small there was always enough loungers and the staff were willing to grab more if needed and would put up an umbrella if you wanted one. Many areas to snorkel and see fish. Staff would bring food and drinks to you while on the beach. The food was good and if you didn’t like any of the options you could get something made on the grill. Breakfast was the best. We loved the staff, most were super friendly and went above and beyond! We especially loved Kimberly, Eduardo, and Nicholas! My biggest complaint would be that they had a lot of bikes but only a few of them worked and that there were a few areas of the resort under construction while we were there ie. one restaurant and a bridge recently destroyed by a hurricane. Secondly I’m happy to say they weren’t overly pushy but still pushy enough to to try to get you into their VIP rewards program right after checking in. We just wanted to go to our room and not listen to someone convince us of their VIP membership (for almost an hour.) We ended up being super firm and they didn’t bother us for the rest of our time there.
Sherry Lynn
Sherry Lynn、10 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月10日
We did not get the Grand Aqua Villa that were had reservations for. They gave us a room that was much lesser value and did not refund us for the difference in the room prices, and instead gave us a $350 hotel credit (which is pretty useless at an all-inclusive resort. For an all-inclusive, the food at the buffet was poor and drinks were weak, though the service that Luis at the bar and Roberto on the beach provided was great. The guests with black wrist bands (who were members of Mia Club) received privileges and attention at the expense of regular guests. Note to future guests; confirm the condition of the resort before staying here.
Bryan P
Bryan P、7 泊の恋人との旅行
Orbitz を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月9日
The location is brilliant, but you can tell that the hotel has seen better days. On top of it I think the activities and tours you can purchase from the hotel are overpriced. To give you an example a snorkeling kit costs over 200 dollars in the store on the premise. I felt a bit scammed.
Iryna
Iryna、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月7日
William
William、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月5日
The room was the size of my closet. The staff was not helpful unless we were willing to sit through their VIP Membership sales pitch.
Kimberly
Kimberly、6 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月30日
Limited dining and entertainment
lisa
lisa、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月30日
Absolutely beautiful. Kind people. Food selection could have been better, 3 meals a day for all inclusive, filled my belly. Absolutely beautiful, seriously. The beach was great. Bar closes at 11pm. Took a golf cart around the island. Lots of fun.
Mark J Bebee
Mark J Bebee、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月27日
We loved everything the beach was amazing, the food was amazing and there was only nice people !!!
Emma
Emma、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月23日
Meena
Meena、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月19日
As beer drinkers. They only had one choice and that was corona extra. Seemed okay day 1 by day 3 it was no bueno. Food was also limited and not great. If you take kids you might have problems with finding food for them to eat. Recent hurricane damage so hopefully the issues external are storm related. Island easy walk, very safe. Waters beautiful. We would try another all inclusive before ever going back to this one.