Value for money, used a lot of the next door resort. Buffet -adequate, food, luke warm. Rodeo grill, basic lunch. Evening, food and service great. Faff with pool towel process
haydn
haydn、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月7日
Gabriel
Gabriel、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月4日
Muy Agusto y su servicio muy bueno , algo de lo que más me gustó son las opciones de comida que tienen
Itzel
Itzel、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月1日
mark
mark、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月16日
En general el personal muy grosero
El personal de recepcion te atienden con mala actitud y
responden de manera sarcástica.
Gina y Maggie del restaurante asiático bastante groseras al momento de referirse a nosotros y cero resolutivas.
Definitivamente su personal no está a la altura de lo que el hotel te ofrece, por lo que nuestra estancia no fue la más placentera.
ALBERTO
ALBERTO、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月26日
Mayra E
Mayra E、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月27日
javier
javier、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月27日
Lovely place customer service awesome. I just had sugar ants in my bed.
Brittani
Brittani、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月27日
Everyone was friendly and remembered us by name. Transportation was easy to get. The buffet food could of been a little more hot but apart from that great vibe and clean.
Shanneil
Shanneil、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月26日
Close access to beach
Jennifer E
Jennifer E、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月25日
Variety of restaurants to choose from, poolside bar was fun, the beach was fairly close from our room, it was about a 7min walk. Only downside of the Adults only side is that the sports bar is on the family side and it was quite a ways to get there
Joshua
Joshua、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月25日
We arrived at 2:30 am at the lobby hotel for them to tell us we couldn’t stay there. The manager told us we didn’t have proper identification which we did . We provided all the correct paperwork and he didn’t care to see them because the moment he realized we were two girls in a relationship he automatically denied service. He proceeded to call security to kick us out from the hotel at 4am after going back and fourth with him. We couldn’t get a hold of you guys because we were told we had to contact the agency that we booked on. Horrible experience!! After a few hours the head manager of hotel security checked out paper work and decided it was ok for us to stay but while we were there the service we got was horrible I’m assuming because we reported his discriminatory behavior. Our stay was the worst experience ever. I cannot believe we went through this because we are part of the LGBTQ community. Through our stay they discriminated us because everyone knew what happened . Very embarrassing days
Dalia
Dalia、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月24日
Armeen
Armeen、8 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月24日
Melissa
Melissa、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月23日
Los pasillos llenos de excremento de coatí (animal de la región) que no limpiaban en días, poco espacio de estacionamiento, muy mala actitud del personal, no cambiaban las toallas y jabones nuevos nunca pusieron
Adonai
Adonai、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月23日
Very clean and pretty resort. It was quite quiet so keep that in mind if you’re looking for something a little livelier. It was great to have the option to visit the sister princess resorts right next door because we found their restaurants way better (in terms of food quality and veg options for me) and there was a lot more action at their pools too. The platinum side had a better buffet though in our opinion and we loved our swim out pool! The beach was pretty seaweedy though the staffed tried to clean up each morning. We came during the red tide so you would have to wade out a bit to get out of the smellier water. The beach by the sister resorts’ side was a but better for this and only a 5 min walk. All the staff were super lovely! Shout out to Israel who was super helpful whenever we had plans to leave the property :)
Rigby Lee
Rigby Lee、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月23日
Genial
Una excelente experiencia de aniversario.
Genial y recomendable para parejas
Jonathan
Jonathan、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月23日
Nos encantó el hotel, la comida muy buena; se agradece q no se tiene que reservar en los restaurantes de especialidad.
El show de la noche bien, excelente servicio en general del personal.
Solo algo q mejoraría es poder tener alimentos fuera de los restaurantes (si quieres botanear tienes que a fuerza consumirlo dentro del restaurante)
Recomiendo mucho el hotel
Víctor Hugo Dominguez
Víctor Hugo Dominguez、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月22日
Tout etait excellent
Nicole
Nicole、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月21日
All in all, our experience at the resort was fantastic. The room was extremely spacious, which surprised us given we opted for the junior suite - more than enough room for 2 people. It was also very clean and housekeeping was consistent with providing us fresh towels and bedding.
The buffet was great and had something for everyone. All of the food we ate was fresh and flavorful. The made-to-order meats and tacos were a personal favorite of mine! Big fan of the taco truck by the main pool as well. The wait staff in the buffet and restaurants were very accommodating, checking in often to make sure we had beverages and were enjoying our food. We didn’t love the individual restaurants that we tried, but they were all at least good and the service was extremely quick!
The entertainment definitely made this trip for us. From pool to evening activities, everyone was super friendly and the diversity in activities from day to day was great. Rhamses in particular was amazing; he went out of his way to strike conversations with us throughout the day, outside of his assigned activities. He was very personable and it was easy to tell that he puts great effort into making sure everyone at the resort had a great time. Jonathan and Luna were also great, providing plenty of laughs and conversation at the pool.
My only suggestion to the resort would be to provide more indoor activities during the day - it was typically isolated to the pool & it was oppressively hot during our stay.
Andrew
Andrew、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月21日
Guadalupe
Guadalupe、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月20日
Your property was nice. It’s just the animals they need to get rid of them.
Tina Marie
Tina Marie、4 泊の友人との旅行
Travelocity を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月20日
Only thing they need to get rid of the animals on the property not so much that property but their Sister property the princess