So many mistakes with the reservation, less hospitality compared to other hotels in Malaysia, incomplete bed making and room cleaning. The card keys also didn't work 4 times in 1 week. I was trying to be patient as I do not want to be impolite, however, I literally did wate a lot of time due to these troubles. I will never use this hotel.
Could be a good facility but needs big overall. Would have been amazing one upon a time.
City is a little bit away. Probably 20-30mins in cab. Area ok.
Troy
Troy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020年1月2日
Fahri Zaini
Fahri Zaini、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2020年1月1日
Hotel was sold to us as a 'luxury 5 star resort'. What we found was a very old, barely 2 star motel. Property was old, poorly maintained and the outdoor pool that was advertised was non existant. Food quality at breakfast was poor, and the staff are happy to come into your room despite a do not disturb sign. No safety box nor fridge in the room. Leaking faucet with wet floors in the bath, unusable tub. Total joke!
宿泊されたお客様
4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年12月17日
Nice place to rest and relax
the stay was comfortable as the rooms are decent sized and suitably furnished. the facilities provided by the resort are more than adequate.The washroom amenities are very good.
SOM
SOM、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年12月13日
LEE
LEE、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019年12月6日
Poor maintenance of the hotel, old and dirty, smelly etc
Eric
Eric、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019年12月5日
the property is in a beautiful setting and a great structure.