Bahia/Principe-Sian Kaan, was not the place for us, more like senior citzen resort, no beach access on property, everything closes early. Not luxury at all. Best suggestions to stay in Cancun ,much better! They do have shuttle buses to other resorts and would recommend stay at other resorts and not here.
Juan
Juan、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月7日
Stay elsewhere
The room was clean but very old and outdated. Very obvious rusting and wear on the furniture, walls, etc. The bed was very stiff and did not even have a comforter/duvet. I politely called for extra blankets and the woman was very rude and did not want to provide additional blankets. The breakfast was good, lunch was inedible, and dinners were okay but hard to get a decent reservation time. The drinks were very weak and came in an ugly plastic cup. Nothing about this stay was luxurious. The only saving grace was quick shuttles to the Akumal property where we enjoyed the pools and Sian Ka’an private beach. Overall, not good and had much better experiences at different all inclusives at a similar price point.
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月24日
Uri
Uri、9 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月21日
Loved the massage at the spa. Dolce Vita was our favorite restaurant despite it being warm.
All restaurants are uncomfortably warm, some borderline hot. Seems they turn off the a/c until they open the doors for guests. They should have it on low during the day so it won't have to work so hard when it counts. We went in September and would go back only during their winter, hoping it's cooler. Employee service is top notch.
Zulma
Zulma、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月19日
La verdad muy buena lo único que le cambiaría son las almohadas pero de ahí
En fuera todo excelente
Myriam
Myriam、4 泊旅行
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10/10 (最高に素晴らしい)
2024年10月12日
Luis Javier
Luis Javier、4 泊旅行
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8/10 (とても良い)
2024年10月9日
I love the food options and quality.
The staff are excellent 👌
gregory
gregory、9 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月5日
Beautiful quiet resort for adults and couples. It was nice we had access to three other resorts. Spa was amazing!!
Selina
Selina、6 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月2日
Excelente playa
Roberto Rodriguez
Roberto Rodriguez、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月29日
This was our 2nd time staying at this property as we genuinely enjoyed our 1st stay however it was extremely disappointi. Prior to my check-in (the week of) I downloaded the app to make reservations for the restaurants as I know they book up rather quickly. I needed to attach my room number to make reservations which was not assigned to me until I arrived to the hotel. I tried reaching out in advance to try and solidify a room number but no response. This made it super inconvenient as we were pretty much left with whatever was left in date and times. I reserved a penthouse suite as we were celebrating 2 birthdays and I wanted something a little more extravagant for the trip. The penthouse was honestly not worth the money spent. It was tucked away in the very corner of the resort far from the amenities. This area looked rarely serviced and cleaned, animal poop that stayed on our staircase for days with dead leaves. Our room had a jacuzzi on the roof that we couldn’t use. The amount of bugs on the roof made it impossible to use along with the drain not properly locking so the water constantly drained out. The customer service is not in alignment through out the property. Bartenders in Sian Ka’an were a delight but the bartenders Akumal refused to serve us certain alcohol and hid bottles for themselves (Agavero to be exact). They also were extremely rude when asked for it and kept denying it until finally pulling a bottle out from the far back of the fridge. Wont be returning.
Cynthia
Cynthia、6 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2024年9月25日
Staff was amazing!! All four places were amazing!! Would definitely recommend to family and friends!!
Carlos
Carlos、5 泊旅行
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10/10 (最高に素晴らしい)
2024年9月24日
Stephanie
Stephanie、4 泊旅行
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10/10 (最高に素晴らしい)
2024年9月24日
Previo acorde al sitio.
Arnulfo
Arnulfo、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月22日
宿泊されたお客様
3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月22日
Sian Kaan lobby is quiet and peaceful, compared with the All Ages lobbies. It’s a good distance away from the rest of the lobbies so it feels secluded from the masses, but you still have the option to use any of the amenities at the other lobby’s. A good option for a variety of experiences during one trip/destination.
David
David、6 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2024年9月20日
The stayed and personnel of the hotel were excellent! From start to end!!!
Angel
Angel、4 泊旅行
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4/10 (まあまあ)
2024年9月13日
Keundra
Keundra、4 泊旅行
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10/10 (最高に素晴らしい)
2024年9月11日
Really liked the resort the wife and I had a wonderful time
Wisam
Wisam、5 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2024年9月10日
Nicolas
Nicolas、8 泊旅行
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10/10 (最高に素晴らしい)
2024年9月7日
Don
Don、5 泊旅行
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10/10 (最高に素晴らしい)
2024年9月6日
Juliana
Juliana、5 泊旅行
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4/10 (まあまあ)
2024年9月1日
The property could use some renovations.
Brian
Brian、4 泊の恋人との旅行
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4/10 (まあまあ)
2024年9月1日
The property was not modern. The food was okay at best and lacked flavor. The service was a hit or a miss, but we did enjoy a waiter at Cenote named Constantino. We felt that for an all inclusive the property, amenities and food were lackluster. If you’re considering Akumal, it is a SINGLE STEP above Sian Khan but I would consider another hotel line all together.
Joseph
Joseph、5 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2024年8月31日
Sian Ka'an was an absolute gem. The facilities included with the stay were incredible. Akumal Adults Only will likely be where we stay next time as the rooms at Sian Ka'an were nice, but slightly dated. Nothing to complain about - Akumal simply fit our vibe better.
Ku'uk - hands down best restaurant.
Incredible, quiet, relaxing vacation. Would recommend to anyone.
Fly into Tulum if you can - Cancun is about an hour and a half shuttle.
Incredible.
Stephane
Stephane、5 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2024年8月28日
I had a wonderful time at Sian Kaan . The service was wonderful and and it was very clean.