4/10 (まあまあ)
2025年1月2日
The hotel is under construction which was not communicated. The first room given to us only had a bed. Not a side table, dresser, hooks, or chairs. The patio had no railing (we had a 5 and 7 year old with us). Additionally the ac did not work. We arrived very late. So we tolerated it. We were able to move the next day luckily as a family was leaving. But they didn’t have many options since the hotel is under serious construction. The second room had better functioning amenities and a secure patio area for kids to play. They did not have the kayak and paddle boards as mentioned or displayed.
The service was good though. The staff was very helpful and friendly! And they did their best to accommodate our family. Which was very helpful. There manger hector was great and the waiter Danny. I do know that they added furniture to the room we moved out of for future guest.
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ