サバ スイーツ アット ヴォルテックス KLCC ブキッ ビンタン (クアラルンプール)

Staff were very helpful and organised with checkin, but unfortunately the unit was in major need of both an update (peeling wall paper, towel racks broken etc) and a thorough clean (splatter marks on kitchen walls, dust and grime in corners and along skirting). Location was convenient.

This room was nice for family trip.

Upon arrival to the property, the check-in process was lengthy. There was one man in charge of checking us in and he was not responsive. The check-in details state to have security call him for check-in however when security was approached about this, they presented confused as to what I was asking them for and grabbed my phone out of my hand to read the “hotel” listing for themself. The man who checked us never responded to our calls/ messages via WeChat. 50min later, he came walking out of the elevator and introduced himself stating he had been in the elevator which is why he did not respond to calls/ messages. Turns out he was lazy and waiting for a second guest to arrive who was checking in to the same floor as us so that he wouldn’t need to make two trips up and down the elevators. When we were shown our room, the place was filled with fruit flies and ants. The shower, toilet and sink were infested with them and the bedroom window was left open. There is no AC in the common areas and it was a usual muggy/ humid day in Malaysia. Ants ravaged the kitchen area, crawling on the countertops and sink. The “toiletries” provided with our stay: hand soap. Nothing else. Only one key is provided regardless of how many people are in your party. Because the common areas are shared, no one can remain inside unless they want to be kicked inside the bedrm. You require a key to leave the bedroom inside.Ido not recommend this property to anyone who cares about cleanliness and comfort.

Great place to stay the restrooms could be a little cleaner. The pool and gym was for an additional fee.

I got what I paid for, but you cannot expect top-tier when you pay low-end. Read the other reviews, especially relating to the room, television, the use of the pool and gym (not included), and quick service.

The location was excellent, the room was clean, the view of KL Tower from the bedroom window was great, the food joints and shopping areas were ample, and the owner was friendly. There was even facilities for washing, ironing and cooking. Only downside is there was no daily housekeeping service.

The place is great it is clean. You have a common kitchen and a laundry which is very convenient. The owner was nice and accommodating. We’ll definitely come back.

Good accommodation more a bnb than hotel

When I booked this place there was nothing about it being only a room in a shared apartment. When the guy finally showed up to take me to the room he told me in the elevator that if I wanted to use the pool I had to pay! Again not in the ad!! When I complained that the place was misrepresented he called his boss who said the only thing they could do was transfer me to another one of their properties that would cost me 3 times as much! I then got Hotels.com involved and the owner still would not refund one of the nights even though he lied in the advertising of the property. DO NOT STAY AT ANY OF THIS GUYS PROPERTIES!!

Amazing view of lovely KL.