Hoshino Resorts KAI Hakone

4.0 star property
Mountain ryokan in Yumoto with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hoshino Resorts KAI Hakone

Public bath
Lobby
Japanese-style Room with River View FA4 | Minibar, in-room safe, desk, laptop workspace
Japanese-style Room with River View FA4 | Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Onsen
    Onsen
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Multilingual staff
  • Gift shops/newsstands
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

Japanese-style Room with River View FA4

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Separate bathtub and shower
Deep soaking bathtub
Bidet
  • 548 sq ft
  • River view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Western-style Room with Living Room and River View TC3

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Separate bathtub and shower
Deep soaking bathtub
Bidet
  • 548 sq ft
  • River view
  • Sleeps 3
  • 3 Twin Beds

Japanese-style Room with River View TD2

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Separate bathtub and shower
Deep soaking bathtub
Bidet
  • 495 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

Japanese-style Room with River View FA5

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Separate bathtub and shower
Deep soaking bathtub
Bidet
  • 624 sq ft
  • River view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

Western Style Room with Outdoor Bath and River View RA2

  • Sleeps 2
  • 2 Double Beds

Western Style Room With Living Room And River View TC3

  • Sleeps 3
  • 3 Twin Beds

Japanese Style Room with River View TD2

  • Sleeps 2
  • 1 Queen Bed

Japanese Style Room with River View FA4

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

Japanese Style Room with River View FA5

  • Sleeps 5
  • 2 Double Beds and 3 Twin Futons

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About the neighborhood

Map
230 Yumoto Chaya, Ashigarashimo-gun, Hakone, Kanagawa, 250-0312

What's nearby

  • Tenzan Onsen - 10 min walk - 0.9 km
  • Lake Ashi - 15 min drive - 10.8 km
  • Hakone Open Air Museum - 16 min drive - 10.4 km
  • Hakone Gora Park - 16 min drive - 10.6 km
  • Hakone Kowakien Yunessun - 16 min drive - 10.9 km

Getting around

  • Haneda Airport (HND) - 86 min drive
  • Narita Intl. Airport (NRT) - 143 min drive
  • Hakone Yumoto Station - 8 min drive
  • Hakone Ohiradai Station - 9 min drive
  • Hakone-Itabashi Station - 9 min drive

Restaurants

  • ‪界箱根御食事処 - ‬1 min walk
  • ‪はつ花そば 新館 - ‬3 min drive
  • ‪箱根暁庵箱根店 - ‬14 min walk
  • ‪ステーキハウス吉池 - ‬4 min drive
  • ‪福久や 九頭龍餅 - ‬5 min drive

About this property

Hoshino Resorts KAI Hakone

Hoshino Resorts KAI Hakone puts you within a 15-minute drive of Lake Ashi and Fuji-Hakone-Izu National Park. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant.

Languages

English, Japanese

At a glance

Hotel size

  • 32 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 6 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–9:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • Garden
  • Library

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include deep-tissue massages and massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Renovations and closures

This property is closed from September 1 2024 to July 31 2025 (dates subject to change).

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Hoshino Resorts KAI Hakone Inn
Hoshino s KAI Hakone Inn
Hoshino Resorts KAI Hakone Ryokan
Hoshino Resorts KAI Hakone Hakone
Hoshino Resorts KAI Hakone Ryokan Hakone

Frequently asked questions

Is Hoshino Resorts KAI Hakone currently open?
This property is closed from September 1 2024 to July 31 2025 (dates subject to change).
Are pets allowed at Hoshino Resorts KAI Hakone?
Sorry, pets aren't allowed.
Is parking offered on site at Hoshino Resorts KAI Hakone?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hoshino Resorts KAI Hakone?
Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is noon.
What is there to do at Hoshino Resorts KAI Hakone and nearby?
Onsite recreation at Hoshino Resorts KAI Hakone includes hot springs. Hoshino Resorts KAI Hakone also has a garden.
Are there restaurants at or near Hoshino Resorts KAI Hakone?
Yes, there's an onsite restaurant.
Does Hoshino Resorts KAI Hakone have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hoshino Resorts KAI Hakone like?
Hoshino Resorts KAI Hakone is located on the waterfront in Yumoto, a short 10-minute walk from Tenzan Onsen and 19 minutes' walk from Gyokuren Shrine.

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Francesca, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were very kind and respectful. Room was clean and spacious. Room had a gorgeous view of the river and trees. We enjoyed the very authentic traditional Japanese food served at breakfast and dinner. The public onsen is fantastic and the area also includes a sauna and a cold plunge. Be aware that guests with large tattoos are not permitted. Would not recommend the Japanese traditional room for guests over 5’8ft as the doorways are very low. My boyfriend had hit his head numerous times. Otherwise, our stay was great and would recommend Kai Hakone!
Cat, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

YOAV, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Property cannot service western travelers, lack of language is a big problem , it is not a luxury property with some nice spring pool and clean rooms , food variety and quality poor appeals only Domestic market, transportation is a problem also with limited taxi and hotels does not have shuttle, I ended up paying a $1 for boiled egg for my son which they refused to accommodate 2 days and finally agreed
Koray, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gavin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

rooms were best we stayed at by far quality beds
Andrew, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

This was an unique experience. The hot spring bath, the Japanese traditional room overlooking the river, the kaiseki dinner. It was such a wonderful and relaxing experience. I wish we stayed 1-2 days longer. Highly recommended beautiful place.
Pierluigi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, experience l, and onsen. The food was great, nothing to complain about with the overall experiences.
Alyssa, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A memorable trip.
Excellent services. Relaxing atmosphere and good experience with Japanese banquet meal.
Wendi W Y, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The Ryokan was full of old world Japanese culture and traditions but with an updated elegance. The grounds where beautiful in the mountain country setting of Hakone. The hot spring baths where well kept, clean, and had upscale amenities. The staff was so polite and pleasant. As you drove away up the drive they would stand at the entrance and bow to you until you left sight. We will never forget our incredible stay!!
2-night family trip
Verified Expedia guest review

10/10 Exceptional

The resort was beautiful! The staff was incredibly friendly, helpful and accommodating. The standout for us by far, was the beautiful onsen and view! We had a great stay!
1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Excellent hotel, excellent staff and amenities available. Onset very good
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to visit , Excellent food, beautiful design
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing location and onsen was a real highlight. Food was delicious and out of this world - fantastic!!!
dan, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing and tranquil!
Excellent Onsen and well worth the trip from Tokyo. Highly recommend!
scott, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable, good staff and very relax
Chen chen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The room was stunning with a great river view to fall asleep to. The futon actually ended up being more comfortable than the beds.
1-night trip
Verified Orbitz guest review

10/10 Exceptional

Super friendly staff! We were offered plum drink and hot towels at check in.
elayboy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice welcome check in. Nice food and atmosphere. Nice staff. It would be nice if they have staff who speak English at the front desk 24 hours available.
2-night trip
Verified Expedia guest review

10/10 Exceptional

julie l pulk, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful ryokan. One of the best resort experiences you will have.
2-night trip
Verified Orbitz guest review

10/10 Exceptional

Soon Yong, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hermosas vistas
Ubicado en medio del bosque y cerca de un rio. El hotel es precioso aunque sus areas comunes necesitan un poco de renovación
Patricia, 1-night trip
Verified Hotels.com guest review