Facilities not adequate and staff don’t know much on hotel policy
宿泊されたお客様
1 泊旅行
10/10
非常好的一次住宿經驗
Mei Fung Cindy
2 泊の家族旅行
10/10
Big room. Good view. Good onsen. Delicious buffet breakfast.
Chia-Jung
1 泊旅行
8/10
It would be great if the staffs can speak /communicate in English.
宿泊されたお客様
1 泊旅行
8/10
Hakone alone have a great view so anywhere in the hotel have a great view, so no complaints here.
Leo
2 泊旅行
10/10
Wonderful, luxurious hotel near some great museums. Staff speaks little English so may be a problem. We managed however to get around by bus, even though this hotel is pretty isolated.
Jean
1 泊の家族旅行
8/10
Very good ! I'll go again.
宿泊されたお客様
1 泊旅行
8/10
Voortreffelijk hotel, comfortabel met on-Japans grote kamers en zeer rustig gelegen.
Ligging is prima geschikt voor het verkennen van Hakone Nationaal Park.
Enig minpuntje is het af en toe wegvallen van wifi op de kamer, maar in de [grote] lounge werkt alles prima.