2/10 (不満)
2019年10月1日
It took 40 minutes to just check in. It was terrible experience for me, and super exhausting after 4-5 train trip from Penang. There were no hand towels, no soaps, no shampoo, and the agent of this room recommended for us the different room which I booked. Is that normal??? Is that a genuine service?? If you cal this your genuine service, I will definitely not use Expedia for booking hotels. This is cheating. Terrible experience. That's it.
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