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Neptune Resort

3.5 star property
Hotel with outdoor pool, near The Star Gold Coast

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Photo gallery for Neptune Resort

2 Bedroom Ocean View Penthouse | Living area | 45-inch TV with cable channels
2 Bedroom Ocean View Penthouse | 1 bedroom, individually decorated, individually furnished
Reception
2 Bedroom Ocean View Penthouse | 1 bedroom, individually decorated, individually furnished
Front of property
With its prime location near Pacific Fair Shopping Centre, Neptune Resort offers a serene oasis. Unwind in the sauna or spa tub, stay active at the gym, and enjoy moments of tranquility in the garden. Helpful staff and proximity to shopping have left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Laundry facilities
  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Steam room
  • Beach towels
  • Hot tub
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Front-desk safe

Feel at home (6)

  • Kitchen
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 1 Bedroom Superior Partial/ Ocean View Apartment

1 Bedroom Superior Partial/ Ocean View Apartment | Balcony view

1 Bedroom Superior Partial/ Ocean View Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 85 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

1 bedroom, individually decorated, individually furnished

2 Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 112 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 1 Bedroom, Garden View

Superior Apartment, 1 Bedroom, Garden View | Terrace/patio

Superior Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 85 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Sub-Penthouse

2 Bedroom Ocean View Sub-Penthouse | 1 bedroom, individually decorated, individually furnished

2 Bedroom Ocean View Sub-Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 159 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 45-inch TV with cable channels

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 80 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Penthouse

2 Bedroom Ocean View Penthouse | Living area | 45-inch TV with cable channels

2 Bedroom Ocean View Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 175 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One-Bedroom Superior Apartment - Ocean View

1 bedroom, individually decorated, individually furnished

One-Bedroom Superior Apartment - Ocean View

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Bedroom Ocean View Penthouse

Living area | 45-inch TV with cable channels

2 Bedroom Ocean View Penthouse

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior One Bedroom Apartment- low floor

Living area | 45-inch TV with cable channels

Superior One Bedroom Apartment- low floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Sub-Penthouse

1 bedroom, individually decorated, individually furnished

2 Bedroom Ocean View Sub-Penthouse

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Two Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

Interior

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

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Property grounds

Synergy Broadbeach

  • Pool
  • Kitchen
  • Laundry facilities
  • Free parking
8.8 out of 10, Excellent, 1,068 reviews
Synergy Broadbeach
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About the neighborhood

Map
32 Surf Parade, Broadbeach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 3 min walk - 0.3 km
  • The Oasis - 5 min walk - 0.5 km
  • Gold Coast Convention and Exhibition Centre - 9 min walk - 0.8 km
  • The Star Gold Coast - 9 min walk - 0.8 km
  • Cavill Avenue - 5 min drive - 4.2 km

Getting around

  • Coolangatta Airport (OOL) - 32 min drive
  • Varsity Lakes Station - 19 min drive
  • Helensvale Station - 23 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 3 min walk
  • Florida Gardens station - 25 min walk

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪No Name Lane - ‬6 min walk
  • ‪Nineteen at the Star - ‬5 min walk
  • ‪Boost Juice - ‬7 min walk
  • ‪Caffe Cherry Beans - Pacific Fair - ‬4 min walk

About this property

Neptune Resort

Neptune Resort puts you in a great location, within just a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Guests can take a dip in the outdoor pool or grab a bite to eat at Tom's Cafe, which serves breakfast and lunch. A fitness center and an outdoor tennis court are offered, and in-room conveniences include washers/dryers and refrigerators. Fellow travelers love the helpful staff and nearby shopping. Public transportation is close by: Broadbeach South Light Rail Station is just 3 minutes by foot.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 35 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • The property charges 2.53 percent for credit card payments
    • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - noon)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties
LOB_HOTELS

Property amenities

Food and drink

  • Coffee shop
  • Barbecue grills

What to do

  • Beach nearby
  • Surfing/body boarding nearby
  • Whale-watching nearby

Services

  • Tour/ticket assistance
  • Luggage storage
  • Beach towels
  • Pool loungers

Facilities

  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Outdoor tennis court
  • Steam room

Accessibility

  • Elevator
  • Elevator door width (inches): 394
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 45-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table

More

  • Weekly housekeeping
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Dining

Tom's Cafe - This café serves breakfast, lunch, and light fare.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 2.53 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per day
  • Rollaway beds are available for AUD 45.0 per day

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
WiFi is provided up to 500 MB per guestroom, per stay.

Also known as

Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach
HELP_OUTLINE

Frequently asked questions

Does Neptune Resort offer free cancellation for a full refund?

Yes, Neptune Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neptune Resort?

Yes, there's an outdoor pool.

Are pets allowed at Neptune Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Neptune Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Neptune Resort?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.

Is there an onsite casino at Neptune Resort?

No, this hotel doesn't have a casino, but The Star Gold Coast (6-min walk) is nearby.

What is there to do at Neptune Resort and nearby?

Practice your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Neptune Resort also has a steam room and a picnic area, as well as a garden.

Does Neptune Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a toaster, cookware, and a refrigerator.

Does Neptune Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Neptune Resort like?

Neptune Resort is located near Kurrawa Beach in Broadbeach, a short 3-minute walk from Broadbeach South Light Rail Station and 6 minutes' walk from The Star Gold Coast.

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Neptune Resort Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Location
Service staff
Beach
Restaurant
Shopping
Cafes
Building
Public transport
Casino
View

What guests liked

  • The property is conveniently located near the beach with many guests appreciating the walking distance to the beach. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Great location and clean. The unit could do with a refurb.
4-night trip

8/10

Really great location
8-night trip

10/10

Comfy beds. Clean today older style apartments.
5-night trip

10/10

Great place in a really good spot on the Gold Coast. Easy shopping, walking distance to the beach, on-site parking and a good shower / bath combo. Beds are good enough, not amazing but definitely not bad. I like this place and it’s a regular for me when I’m up this way for business. The spa and pool are definitely a nice touch although the timer on the spa bubbles gets a bit annoying because it is really short (like under 10 minutes!)
5-night trip

8/10

Not a bad place for the price
3-night trip

10/10

Great location with surface transportation a very short walk away. Close to the beach and restaurants. Exceeded our expectations
3-night trip

8/10

Great location for beach and shopping centre. Felt a bit hassled by staff when we had late check in due to long drive, could have just said they’d leave a key instead of asking us to call/email office etc.
3-night trip

10/10

Perfect location for us - a block away from the beach and across from The Star for our Magic Millions shuttle bus. Already planning next year to stay longer!
3-night trip

8/10

Nicely located property close to the broadbeach centre. Resort is on the smallish side but has all the amenities for a pleasant stay. Staff were courteous and helpful. Resort is slightly dated but very clean.and the Lifts are super fast compared to spme resorts. I would recommend this resort and would stay again.
5-night trip

10/10

Excellent location, very friendly and welcoming staff. Highly recommend.
3-night trip

10/10

It was a great place to stay
2-night trip

10/10

The location
3-night trip

8/10

Convenient to beach and opposite to Pacific Fair. Everything in walking distance plus small gym and pool which my husband used.. all you need for a comfortable stay
3-night trip

10/10

The property was amazing and clean and has a GREAT affordable cafe downstairs. Everything at Neptune Resort was presented beautifully. The only comment i have is the gym facility is tony which is not reflected in the pictures on the website
5-night trip

10/10

We arrived late after the front desk was closed so it took a while to know how we were supposed to check in but got that finally straightened out. From desk personel when open were very friendly and helpful. There was no recycling bin in the suite which would be nice as they ask you to please recycle
4-night trip

8/10

Apartment was a bit dated but in general ok.
6-night trip

10/10

A very comfortable unit with a great pool and spa, great location with just a short walk to the beach and Pacific Fair shopping centre.
3-night trip

8/10

Very spacious and close to everything in broadbeach excellent for families
5-night trip

10/10

Great location. Safe and secure. Great facilities. Held the deposit to long.
3-night trip

10/10

Great location & friendly staff.

10/10

Good location close to beach, restaurants, mall and public transport.
3-night trip

10/10

This is the 2nd time stay and would certainly recommend, so close to shopping transport and the beach. We were upgraded to a bigger room and the view was beautiful After our flights were cancelled (twice) Kathy and the team were very kind to let us stay an extra night We will be returning and will recommend the Neptune to friends and family Thank-you Neptune
6-night trip

10/10

Staff very friendly and very good location
5-night trip

10/10

Great place to stay. Staff were super helpful & friendly.
5-night trip

10/10

Great location.
7-night trip