Upon arrival the staff were very lovely and accomodating. It wasn’t until I got my room key that the staff member told me we were unable to access the balcony. I purposely booked ocean view which cost more money for my family and was not told about restricted access. When I said something the staff member gave me two drink vouchers for a family of four. My husband and I don’t drink alcohol so two soft drinks didn’t really make up the inability to access to balcony and enjoy the view. Everything else
Renee
Renee、1 泊の家族旅行
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6/10 (良い)
2025 年 6 月 24 日
Fundamental Flaws in Bathroom Design
Would’ve been a nice stay except for:
1. Shower was way too small for a doorless design. To prevent water spilling outside the shower cubicle, I had to go very close to the faucet - hit the tapware & had a deep cut on my forehead. Reported to front desk but didn’t receive any acknowledgment
2. The bathroom washbasin was too short for the inverted U-shaped tap, exacerbated by the shelf just above the basin
3. Our booking entitled us to 2 complimentary drinks but we had to ask for the vouchers after checking in
宿泊されたお客様
3 泊旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 22 日
Alex
Alex、1 泊旅行
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8/10 (とても良い)
2025 年 5 月 21 日
Pleasant short stay
Stayed overnight for a business trip to Gold Coast, and it was overall a good stay. The (buffet) breakfast experience was not the best I have had - some items ran out and there was a queue for the coffee machine :-) All in all minor and a pleasant stay overall
Thomas
Thomas、1 泊の出張
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4/10 (まあまあ)
2025 年 5 月 12 日
Amazing room, poor experience
The room was gorgeous, but all the balconies were closed. We were not offered compensation for this or notified about it in advance. We would have cancelled our stay if we had known. After complaining, we got a buffet breakfast, but we had specifically booked a suite so we could sit on the balcony enjoying a glass of champagne to celebrate our anniversary, and so we had space to have a nice room service breakfast at a table so that we didn't have to brave the mother's day crowd at a cafe. As well, someone had left our fridge open so the fridge was room temp when we got there. It was really disappointing. Our 4th stay at QT, and probably our last.
Kate
Kate、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 7 日
Andrew
Andrew、3 泊旅行
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10/10 (最高に素晴らしい)
2025 年 5 月 1 日
Nice location and room
Ed
Ed、1 泊の家族旅行
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8/10 (とても良い)
2025 年 4 月 29 日
Expensive but good
The booking was messed up from the beginning requesting a king suite Ocean view…the first night we only go a king Ocean view…we very disappointed and we were going to leave the entire hotel…the duty manager fixed it up the next day which was a bit of a hassle, but the room was so much better…we decided to stay another night but they charged us a ridiculous amount of $386 for a Monday night that the hotel was very much vacant…I felt ripped off slightly…they took advantage of us because we told them that we loved it so much…overall stay was great..very comfy bed and staff we also friendly and polite…not sure if I will stay there again because of all the drama when we arrived…
Joseph
Joseph、3 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 28 日
Tracy
Tracy、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 27 日
Matthew
Matthew、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 25 日
Fantastic refresh and re-purpose of an old Hotel
Fantastic pre-purpose of an older hotel building. Spaces are fresh and clean and very vibrant colours. Great fire and atmosphere from the staff.
SIMON
SIMON、4 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 21 日
5 stars
Luxurious ocean view room didn’t want to leave. Stayed in and Ordered room service for dinner. Impeccable service enjoyed every minute.Will definitely be returning.