2/10 (不満)
2024年11月30日
Like staying in a prison.
New building and was clean. Staff was very unfriendly and seemed very disinterested in answering questions or concerns. Very dismissive of patrons and hospitality was beyond horrible. This was the rule rather than the exception. There was only one staff member in the restaurant that was friendly. The hotel was full of penalties and miscellaneous charges for everything including use of the luggage cart. Signs throughout the property was filled with financial penalties and disciplinary verbiage as if we were in grade school or a prison environment. It feels as if you are not welcome at all. The appearance is that separating patrons from their cash is the priority here. We will NOT be captives at this property again.
Alvin
Alvin、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ