Asked to see the room on arrival. Take by maintenence man to room. Room smelled musty and dirty like when you walk into a cabin that has been locked up for the season. We requested not to stay and a refund. The lady at front desk at first said sure. We had booked through hotels.com so we called them to confirm. Suddenly her story changed and she was telling them we trashed the room when we checked it out. The only thing we had done was pull back the sheets to see if they were clean. Finally, after 20 minutes of talking with hotels.com , she released the funds back to hotels.com who sent us the refund. This is not a hotel. It is an apartment complex converted to hotel rooms that are not maintained to Red Roof in standards.
Jeffrey
Jeffrey、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年8月22日
Patricia
Patricia、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年8月14日
Erika
Erika、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年6月10日
I like the shuttle services back and forth to nearby shopping facilities. I didn't like the renovation that was going on because I was not able to enjoy the amenities available. The breakfast was ok but not great.
Antwon
Antwon、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年6月1日
Memorial Day Weekend Stay
Was very pleased with the stay!! Unsatisfied with the other occupants. Everyone goes to relax and have a nice weekend, I understand the grill area is first come first serve, but a group of military assumed they were entitled to use both grills in the first pool area. In my perspective it should be one grill area per party or a certain amount of time.