Hotel is covered by scaffolding. No mention was made about this on booking. Staff on arrival ok but no apology for no warning of scaffolding jusy reason for it. Unlikely to have booked if known. In room using hairdryer which didnt sound particularly good, it gave a small explosion, singed my hair and started severly smoking. Tried to call Rec, but phone not plugged in and on trying to plug ot in, the wire disappeared into the wall. I had to go down from 6th floor to rec. I was given a spare hairdryer but no apology just mild surprise. Had to ask him to check the hairdryer and phone.
I mentioned issues on check out as i had asked the night rec to make a note. Day staff unaware and made another note. Apology given but nothing else. This is for a room that was £303!! Not very impressed.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月12日
Andreas
Andreas、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月5日
Mrs Ruth mitchell
Mrs Ruth mitchell、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月30日
Was an ok stay
Check in was utter chaos as was breakfast time. Beds comfy, pillows lumpy, room a bit shabby, bathroom nice and new.
Joanna
Joanna、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月18日
john
john、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月29日
Smell due to renovation work?
I don’t know if it is due to renovation work going on (we did not hear any noise as we were out most of the day), but the rooms and the hotel overall had a strange smell. It was like a combination of chemicals and dust and all our clothes have that smell. Location was good to explore different parts of the city. Breakfast was good but it was always the same. The sofa bed was not very comfortable.
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月25日
Det var bra. Jag tyckte om badrummet och den trevliga personalen
Matilda
Matilda、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月23日
Great Staff
Clean. Bed comfortable. Staff excellent and helpful. Very basic amenities in room. It’s functional. Scaffolding and polythene covering of hotel made it hard to find in dark.
Alison
Alison、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月21日
Due notti
L'hotel è in ristrutturazione, ha qualche problemino, l'acqua calda non è sufficiente neanche per fare una doccia, se siete in due il secondo fa la doccia fredda.
La colazione è abbondante ed abbastanza varia, io aumenterei la scelta delle brioches(hanno solo i croissant vuoti).
La pulizia impeccabile ed il personale gentile