They called me to tell me that we have to stay in a different hotel like 3 days before and then they kept on texting me about checking in on that day so I was confused when I replied to them I never heard from them so not a good experience if you ask me, getting ignored it’s not good
Veronica
1 泊の家族旅行
6/10
Phyllis
1 泊旅行
2/10
We bean switching to this hotel from our previous hotel reservation, but they don’t have the same room. We was booking on the other hotel. Did not match the room we booked and pay money for it
Hanaa
1 泊の家族旅行
10/10
宿泊されたお客様
1 泊の友人との旅行
8/10
宿泊されたお客様
2 泊の家族旅行
10/10
Our bathroom smelled like pee and when the jets to the tub were turned on the water became murky and dirty
Erin
2 泊の家族旅行
10/10
cedrick
1 泊の家族旅行
10/10
Reasonable hotel off the main Niagara strip. Clean with a very friendly and helpful manager.
Michael
2 泊の友人との旅行
8/10
Joao
2 泊旅行
10/10
Tanohe Ludovic
1 泊の家族旅行
8/10
Nice, clean and tidy. I liked it as it is close to the Niagara downtown. My family liked it too. Will stay here again when I visit Niagara.
Mohammad Daud
1 泊の家族旅行
8/10
It was not to bad, just the staff need to improvements,
Joseph
2 泊旅行
10/10
Kenneth
2 泊旅行
10/10
宿泊されたお客様
3 泊旅行
6/10
The staff were very friendly and helpful. The building is old, stained carpets, scratched furniture. It needs a good renovation. The gym is small, has the basics. The coffee was horrible! Location is good, not too much parking but close enough to the casino and main entertainment area as well as the Falls. For the price, however, I expected better physical property value.
宿泊されたお客様
1 泊の家族旅行
10/10
impressive. Given the low cost of the stay my expectations were not high but we had an excellent stay.
Staff were amazing, so helpful, kind to the kids who were there for a hockey tournament and did anything they could to enhance our stay, particularly Tim the manager.
Rooms were spacious and clean, with daily cleaning.
We will be back for sure.
Susan
3 泊の家族旅行
10/10
So impressive. Given the low cost of the stay my expectations were not high but we had an excellent stay.
Staff were amazing, so helpful, kind to the kids who were there for a hockey tournament and did anything they could to enhance our stay, particularly Tim the manager.
Rooms were spacious and clean, with daily cleaning.
We will be back for sure.
Susan
3 泊の家族旅行
8/10
Ahad
1 泊の家族旅行
8/10
Manager helped immensely in securing Show tickets last minute. Many thanks!
Tanya
1 泊の友人との旅行
6/10
When events are being held with children it would be appreciated for the staff to not allow yelling and running in the halls at midnight. I realize that this is also a parental duty. Did not get much sleep on last night's stay and we are not young people. It would also be nice if you put a shelf in the shower for toiletries. The floor option is not convenient. Thankyou
debbie
2 泊の恋人との旅行
10/10
We enjoyed our stay at this hotel it was very clean with super friendly staffs.
My only complaint are the noisy beds in our room. If you just turn in the bed you heard noise. They need better beds.
But otherwise our stay was great. I would stay there again for sure..