10/10 (最高に素晴らしい)
2025年1月1日
Great stay in a charming town
This hotel is simply beautiful with so much unique artwork and murals all over the places. Service was very prompt and professional. The front desk staff, Kimberly, was extremely helpful. She coordinated a transfer from their hotel to Merida, stopping by Chichen Itza and Izamal; gave us great instructions on where to visit in Valladolid; and assured us to use their free cave. We enjoyed everything she suggested.
As we had to leave early in the morning to beat the crowd at Chichen Itza, we didn't have the opportunity to have their breakfast, but they prepared a complimentary lunch box for us, which was a really nice touch.
Some stuff for consideration of improvement was 1) having some lighting at the staircase. (Our room was located on the second floor and had to be accessed using the outside staircase—it was too dark and hard to walk.) 2) having a larger mirror in the room or bathroom.
Overall, we really enjoyed our stay and regretted we stayed only for one night. We'll definitely go back!
Hiroko
Hiroko、1 泊旅行
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