At the time of check in it took so much time although it was almost midnight.And hotel reception asked me to show voucher through Expedia!
In other hotel I just said my name and everything was ok.
So check in process to be much more improved.
Hotel facilities are generally clean and good.
The suite had 3 separate sleeping areas that were better than the photos, but the lighting was almost nonexistent in the main room. Only 2 vertical floor lamps with 1 bulb each, so great for 'mood' lighting but terrible for seeing anything. The beds & linens were comfortable; towels were great and there were even robes and slippers. Be aware, the reservation had my first name as my last so be sure to have a copy of your reservation handy. This has happened to me before overseas. Restaurant: marginal buffet at best. Gift bags of snacks provided at check out. Would recommend if leaving from MAD on early flight as shuttle was on time.
Jan
Jan、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月5日
Great customer service clean hotel
Kevin
Kevin、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月5日
Isabela
Isabela、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月3日
amets
amets、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月29日
Good staff room a little uncomfortable
Was perfect for a quick stay. The mattress was super hard and uncomfortable. There were no lights in the main living space. Staff was helpful at check-in and getting us taxi when when shuttle was too full on departure. Would be helpful to have information on shuttle when leaving hotel