Can’t beat the view for this place.
I just really hope the in suite osen can be warmer or at least it can be like the foot bath, we can adjust the temperature to be warmer - especially in the winter
Kelly
Kelly、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月22日
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月21日
Good.
Everything is good just only the check out time is too early .10am check out time is too rush :(
The view and the hotspring in the room are very nice .
Wan ki
Wan ki、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月19日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月29日
Wonderful stay at this beautiful hotel. Easy checkin and check out with a tablet. Personal onsen was relaxing and just what we needed. We didn’t use the footbath but it looked good. Everything was clean and well maintained and easy too use. Location was perfect will a view of Mt Fuji. Completely worth the extra coin.
Only criticisms is that the entrance sign could be more obvious, it was hard to see the small sign after a long bus ride and train ride. We couldn’t get the vending machine app to work but a good 7-11 was very close.
Alyssa
Alyssa、2 泊の家族旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月28日
This hotel made the best it experience in Hakone, first 2 days were super cloudy but on the third day we got to se Mt Fuji from the terrace. The place is just perfect!
We were beyond impressed with our stay! The lake view was beautiful and looked exactly as advertised. The unit was very clean, modern, and spacious. We really appreciated and enjoyed the complimentary beverages (including alcohols), snacks, and even dessert cake! The only small hiccup was during the check-in process where after filling out all the information, we needed to be connected to a virtual agent for live verification. There was no agent available for about 5 minutes - we kept trying and was able to eventually connect with an agent, but it was a little panicky during those 5 minutes.