6/10 (良い)
2024年12月22日
Not good
I'm not sure why this hotel has excellent status/reviews.
We chose it for location, close to our family get together place.
The very little AC/ heater was turned off. The room did not get warm for 8 hours. We slept with our clothes on. The worst in a while.
No staff, except available through text.
Internet not working.
Average status at the best.
Outdated.
Pro: it was clean. The cabins are cute.
I let the staff know through text about the issues. They apologized. That's it.
Suggestion: when you have guests coming, have a physical staff member check the room in advance to make sure things are operational. Also when you know it's 40 degrees weather and the little ass heater cannot warm up the room for hours, have someone turn the heat on and keep the room at a reasonable temperature for guest checking in.
Also not a fan of self check in- check out.
Very dissatisfied and will not stay here again.
Poor management
georgeta
georgeta、1 泊の家族旅行
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