The women checking me in was awesome!!!! But the room was not cleaned and had issues such as the toilet leaked and had water stains inside, there was dust on the table and the sink had beard trimmings in it. The beds were clean at least and the room big. The TV Remote was broken too - so no TV for the night. The guy watching the front desk in the morning was busy vaping in the doorway and didn’t provide any reason to share my issues or even say hello even though I did.
Timothy
Timothy、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月26日
Shaun
Shaun、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年7月24日
Absolutely a total sham. They have this hotel marketed as a premium place with really nice accommodations. Turns out it’s super run down and was the worst hotel I’ve stayed at in at least a decade. Front desk worker, super rude and quick to says you can go somewhere else. My room had a terrible smell and the pull out was broken. Sorry, we don’t have any other room. This was a huge part of me booking this room as I have cancer and cannot lay down and was depending on it. Terrible sleep. I have a bunch of great photos of the property. Real photos, not the fake stuff they have posted booking. Websites and/or apps. DO NOT DO IT!! Go elsewhere.
Joey
Joey、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2024年6月23日
Stormy
Stormy、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年4月2日
Okay
Marisol
Marisol、10 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年2月25日
There was a severe issue with the drainage in the bathroom. The carpet was soaking wet in the hall and we tracked water into our room. The room smelled like mold/wet.
We can say the beds were comfortable and the room was a good size.
Anessa
Anessa、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年1月6日
Good service
Eva
Eva、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年12月23日
Beatriz de la
Beatriz de la、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年12月18日
Harry
Harry、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年12月15日
Randall
Randall、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年12月11日
Kendra did an excellent job checking us out. All the staff were very helpful.
Billie
Billie、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023年12月11日
staff was friendly which was nice but the facility is old, ac unit noisy and old, hot and cold faucet in shower was reversed.. cold was hot and hot was cold! Ice maker wasn't working and didn't have an ice station! No phone in the rooms! I really thought I was booking a suite with 2 queens and pull out couch, got there and there was no room with that accommodation! Actually 1 queen was offered with pull out couch, or 2 queens with no pull out couch! No pool! Not happy at all even with the great staff did not make up for the stay at all!
DeShayna
DeShayna、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023年11月12日
Chauntell
Chauntell、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年10月26日
Janet
Janet、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2023年10月15日
I was put in a room I didn't reserve. Staff stated elevator needed fixing so they put me in a different room without telling me. Staff switched out my room to the room i reserved the young lady was very pleasant. Second room the door didn't close all the way toilet wouldn't flush. Look like someone kicked in the door. 3rd room smelled like mildew with a bed in the living room and bedroom. I dnt recommend.
cutie
cutie、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023年9月9日
The young lady that checked me in super sweet! She is new can’t remember her name
Rose
Rose、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2023年8月11日
Room was booked 2 months in advance and when we arrived they did not have my selected room available. They ended up giving us an additional room. The additional room they gave us was located in the back of property and had a horrible smell to it like it had been vacant or not touched for a long time. Hotel offered free coffee for breakfast which was so thick and murky like the machine had not been cleaned.
Halle
Halle、2 泊の家族旅行
CheapTickets を利用した宿泊者限定の口コミ
6/10 (良い)
2023年6月25日
Wonderful service, lack of security
The service was ABSOLUTELY WONDERFUL, even when there were issues concerning double payment they were able to handle it and were very nice about it. The only issues my partner and I had with the specific Candlewood (because we've stayed at these hotels before) were that this specific one was a little outdated and the security of the hotel was lacking. There was a back door to enter into the hotel that required the room key to enter, but the lock system didn't work and the door was simply unlocked and you can go in and out at any time. That made us uncomfortable especially because the first room by that back door was our room, so it felt a little unsafe.