Encontramos cucharachas chiquitas en el bufette de en la mañana, me tocó remodelación en la habitación al lado de nuestro cuarto y nadie se ofreció a cambiarnos con todo y el ruido que hacían en las mañanas, están cortos en personal de meseros y tardaban mucho aunque con la mejor actitud eran siempre amables.
Fernando
Fernando、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 16 日
Eduardo alberto
Eduardo alberto、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 29 日
NOS ENCANTO PARA VIAJES EN FAMILIA CON NIÑOS, APARTE SUPER AMABLES.
Sandra
Sandra、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 10 日
Imelda
Imelda、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 2 日
La atención fue muy buena, la comida deliciosa, el único detalle serían los elevadores que no funcionaban del todo bien, lo recomiendo ampliamente.
José Luis
José Luis、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 14 日
The hotel is very nice. But I think during this busy time the number of staff was not enough. Otherwise the staff are nice.
Sara
Sara、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 12 日
Kathryn
Kathryn、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 7 日
Reason we went back to same resort as last year was because of Santana (spectacular pool side service)! Can’t say enough wonderful things about him, excellent representation for the resort, fabulous customer service skills, and so personable. Never have I experienced anyone who takes so much pride in ensuring your needs are met and you get to relax and just enjoy your time. Even when we couldn’t get in his section due to his popularity, if he noticed we were looking for someone, he’d be there to aid in ordering for us. Attentive service with a smile 😊 Muchos gracias Santana!
Sandra L
Sandra L、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 7 日
Great family friendly resort!
Anthony Edward
Anthony Edward、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 7 日
Cleanliness and staff friendly property. The rooms are big and great for families. But pretty much that's where my positive reviews ends. The towel situation is tragic. Barely any towels and if you need a clean dry one you better watch like a hawk the blue container coming out of the hotel. Only two restaurants at Estancia but it says 5 on Expedia. The wait for food is at least an hour and if you have small kids good luck! Morning buffet breakfast is tragic no options whatsoever unless you order but then if you want to wait an hour then be my guest. You can tell the property is doing the minimal possible so they get more profit. Only one bar and it's only swim up. You better wake up at 7am to tip someone to reserve you a chair. Then for everything you order you have to wait to sign the "bill" even if all inclusive or they will hunt you down to your room to sign. The menu options at the restaurants were super limited but the quality of food was great. I was pleasantly surprised. My favorite restaurant was the international restaurant at Flamingos. The service and the food were amazing. The servers were the best! And the food came out so quick. I was very pleased. Some entertainment at Flamingos it was ok. I asked if we can check out at 2pm they 12 pm but will make it happen if I pay $130. But my all inclusive ends at 12pm. So I paid $139 to stay in the room for 2 hrs. What a deal! Not! I don't think I am coming back.
Mariya
Mariya、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 7 日
Requieren mejorar la administración de recepción.
Fallas en la recepción, de inicio nos asignan una habitacion en un area que estaban en mantenimiento, con trabajadores puliendo las paredes exteriores con exceso de ruido y polvo en la terraza. No aceptamos la habitacion y nos asignaron otra.. al realizar la salida me cobraban cargos como si no hubiera pagado el Todo Incluido, no encontraban el comprobante del deposito para gastos que dejé al ingresar.. en general el hotel eata muy bien, el personal muy servicial, requiere algo de mantenimiento.
MARTIN
MARTIN、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 7 日
Our fourth stay at this gorgeous resort we like to call our “second home”! Food at all the restaurants was amazing and service is top notch! Such a perk that Flamingoes next door is also accessible and included in the all inclusive package. House keepers did an amazing job and turn down with chocolates every night was a treat. Don’t hesitate to book if you’re considering this resort!
A couple things to know before arriving. If you plan to take a taxi anywhere pay in pesos or the drivers will rip you off with their exchange rate when you pay with USD and they don’t take credit cards. We ended up using Uber which was very easy and safe. When using your credit card choose pesos as the currency because your credit card will give you the best exchange rate. The beach massage booths also take credit cards and we tipped in cash.
Kristina
Kristina、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 4 日
The food is pretty good in all the restaurants, however sometimes it is hard to get in. The daily room service is very sporadic , they will clean your room but won't give you new water or coffee. The staff is very friendly
Tami
Tami、9 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 4 日
My happy place
Eric
Eric、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 3 日
Very peaceful
Sean
Sean、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 2 日
Facility is ok, beach is good. Food is excellent. However access to restaurants is annoying takes forever. Room service is strange , nobody really cares what you ask and conplain. We had 4 room some did not receive waters others tualetics. You can ask and complain noting happens
Neta
Neta、9 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 1 日
Awesome! Will be going back.
Nicholas John
Nicholas John、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 1 日
We will definitely come back!
Tammy
Tammy、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 1 日
Property was great! If we ever go back to PVR, we’d seriously consider going back (which we never do)
Ericka
Ericka、6 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 31 日
The staff were friendly and helpful. The resort was clean and well maintained. Our kids loved the kids club and all of the activities they could choose from.
Margot
Margot、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 30 日
Lovely resort!
Daniel Paul
Daniel Paul、6 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 29 日
Sara
Sara、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 27 日
The all inclusive option was unique in the fact that everything was off a menu except the breakfast Buffett. The food was very good, never got bored of the same old stuff and lots of Mexican food options and higher quality cuts of meats were included!! Beach service was amazing, Santana was impeccable with keeping us in food and drinks all day at the beach! Also at the Italian restaurant went above and beyond to get us churros on our last night and Jesus was hustling every morning getting us towels and chairs set up and checking in make sure all was well. Esmeralda in the breakfast Buffett was so attentive and kind. Fabian got my boys to go cups for their Shirley Temples. Overall a very great experience.
Jana
Jana、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 24 日
Property is fine. Food is ok. Drinks are fine. Resort credit- nope. Promised 250$ a room delivered 0$. Tried to connect it to a timeshare presentation. Expedia knows but the hotel claims it’s not. Seriously though, it was worth one massage for two. They pay 10$ each worker to give the massage (maybe) so resort cost is basically nothing for the credit. So why? If they lie about this, would I trust them for anything? What a joke. Could have been…
Rachel Davis
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 23 日
Services is very slowly every we're restotans, elevators activity pleners, basecly everything is moving on very slowly bases, I've head a feĺlengs,that's both resorts working one limited work sorce. Need a lot of impfovene