The Hotel was clean and comfortable but way to expensive for the area. Ridiculous prices!!!!
Regena
Regena、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 19 日
Mark
Mark、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 4 月 8 日
Douglas
Douglas、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 3 月 3 日
It was very good next to a convenient store and staff where very nice limited rooms but amazing over all
Jody
Jody、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 11 月 20 日
Staff and manager very helpful and friendly.
Barbara
Barbara、4 泊の出張
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023 年 10 月 31 日
M
Nancy
Nancy、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 10 月 18 日
Nice
victor
victor、2 泊の出張
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023 年 8 月 12 日
Mike
Mike、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023 年 7 月 20 日
Check in was fine however the staff didn’t say when breakfast was , when check out was, how to access the pool , etc.The only thing she said was where the elevator was.and had to ring the bell each time- we put out the do not disturb sign on the door. When we arrived back late that night the floor was wet.- thinking there was a water leak. Nope -it had been professionally cleaned. My card was charged prior to checkout. Complained to manager. Company had I day to clean. No notice of any kind on the door. No discount given even though our bags were wet and one of my kids has an allergy to cleaning chemicals which I mentioned to staff. This place has 0 customer service. I stared strongly how unhappy I was and how it’s poor business practice to not inform customers of the floor being cleaned. Manager took 0 responsibility no apology, and blamed the cleaning company for not giving notice. I will never stay here again. Should have stayed at the cheaper hotel nearby. Too expensive here for the poor service. If you’re looking to stay somewhere to be close to your military loved one or friend staying at Eagle Pass, take my advice and don’t stay here.
Laura
Laura、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2023 年 6 月 25 日
Service was great! We arrived put our belongings down and left. When we returned out A/C unit was leaking water continuously and wet a big part of the floor. Tried to call the front desk and the phone would not work only on speaker, but you could not hear anything. We went to talk to the front desk and they were nice to give us another room. My email stated our check out time was at noon. But an associate said that was incorrect that check out was at 11am
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022 年 11 月 14 日
Rafael
Rafael、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2022 年 11 月 14 日
Broken elevator. Stains all over the room . Awful breakfast .over priced .
Juan
Juan、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2022 年 8 月 15 日
There was no water on the first night. But a/c was cold
Melinda
Melinda、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2021 年 4 月 2 日
Brooks
Brooks、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2021 年 1 月 6 日
Good, it was a nice hotel. I enjoyed my stay........
宿泊されたお客様
1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2021 年 1 月 5 日
Shea
Shea、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2020 年 9 月 19 日
宿泊されたお客様
1 泊旅行
Travelocity を利用した宿泊者限定の口コミ
6/10 (良い)
2020 年 6 月 28 日
The rooms and hallways were very dark. Because of COVID, we couldn't use the pool or workout room. I feel like we should've gotten a discount. We also tried to get breakfast in the morning, but there wasn't anyone at the front desk to help us. We wound up going out for tacos.
William
William、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020 年 6 月 3 日
The remote to my Tv did not work. The ice machines in the entire hotel were not working... I was provided ice, but it was an inconvenience. I understand with COVID breakfast is limited, but the selection offered for “pick-up” was sparse. These are all small things, but I will choose a different hotel in the future to avoid the inconvenience.
Brandi
Brandi、1 泊の出張
Travelocity を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2020 年 5 月 4 日
I stayed 3 night and the first 2 night nobody was in the front seat I waited in front for 1 hr and nobody was there then I left across the street to get something to eat and still nobody was there then finally someone came and helped me then we couldn’t use the pool there was no breakfast the lady that was there in the mornings she was very nice and helpful but the night shift there never there besides that the staff was good the hotel is good I stayed there before this is the first time it happens to me the this hotel is very good and nice
Tina
Tina、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020 年 4 月 18 日
Awesome
Great place to stay! Very clean and everyone was so nice.
Karla
Karla、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020 年 3 月 25 日
It was awesome, everithing was really clean, thanks for that
宿泊されたお客様
1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020 年 3 月 3 日
I loved that it was quite ans clean however the water heater needs improvement
宿泊されたお客様
1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2020 年 2 月 22 日
Debbie
Debbie、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2020 年 1 月 4 日
Reservation not delivered
I paid through Hotels.com but there was no reservation.
They say there was no email for the hotel so Hotels.com didn’t send it then the BW wouldn’t take phone confirm so I had to pay the hotel directly. If you offer a hotel on your site get your crap together. This is not the first time I’ve had issues.