I think that every time we book at the Holiday Inn there's always something not working or broken. The elevator was out of order at this Holiday Inn as well as others we've booked. The rooms were descent and the view was of the hotel next to us and a portion of the highway and city.
宿泊されたお客様
1 泊の家族旅行
10/10
Perfect
Marios
1 泊旅行
8/10
Steven
2 泊旅行
10/10
Jeremy
1 泊の出張
10/10
maribel
2 泊の出張
2/10
Regina
1 泊旅行
10/10
maribel
1 泊旅行
10/10
maribel
1 泊の出張
10/10
Carmen
1 泊旅行
4/10
Carmen
2 泊旅行
2/10
Black mold very unhealthy for a person just getting out the hospital
Chrystal
1 泊旅行
10/10
Black mold on ceiling. Not healthy for a person who just got out of the hospital
Chrystal
1 泊の恋人との旅行
10/10
Robert
3 泊旅行
6/10
Shayne
1 泊旅行
4/10
Hotel smelled terrible, thankfully the room did not. Hair all over the bathroom floor that was never cleaned up the entire week we were there. Under construction and construction mess was left in the hallways/lobby and not cleaned up. Front desk unhelpful.
Hotels.com customer service agents trained to keep you on hold as long as possible, not answer questions and won’t connect you with a supervisor when I called to try to adjust my reservation. They succeeded in making it such a pain in the a** to change or ask questions that I gave up and paid the money anyway. I will NEVER book through this website again.
宿泊されたお客様
6 泊の家族旅行
2/10
I have never pad that much for a room that was a total mess the beds were so bad my husband had to go to the lobby to sit in a chair to try to sleep. We went to New Braunsfel and that place put the hotel in Gonzales to shame and the people were dressed properly and not in hole in their jeans and were really friendly at new braunfels We will not stay in Gonzales agai
KENNETH
1 泊の家族旅行
2/10
The staff downgraded my room I had reserved because I booked thru hotels.com. The front desk person did NOT honor what I had paid. I had booked and paid for the night 20 days prior my stay. I do not recommend anyone staying there. The staff suggested NOT to use hotels.com to book in the future in order so I won't get the room bumped to one bed instead of double beds.
宿泊されたお客様
1 泊の出張
10/10
Wendy
1 泊旅行
6/10
Stay was nice room and hallway had a spicy smell.
Room was not cleaned well. Rooms multiple hairs in bathroom.
Christopher
1 泊の家族旅行
6/10
The room was ok , just the couch needs to get replaced because it has one stains but besides it was ok.