Room wasn't very clean and looked the same as when we were there 6 years ago. We enjoyed the water park though.
Zach
1 泊の家族旅行
10/10
Our stay was good. The hotel was clean and accommodating.
Kendra
2 泊の家族旅行
8/10
宿泊されたお客様
2 泊の家族旅行
6/10
My family has gone to Chula Vista for the last three years for spring break, and it has been a great experience for my young kids, which they always look forward to! This last time we had a unique experience, I do not like that our room was never cleaned for the four days that we were there. They said we could call if we needed anything, but having a clean room on vacation is part of the experience for a mom. ;) My husband and I were also woken up by the couple next door due to the very thin walls, thank God our kids didn’t wake up and hear it, but it was not a good nights sleep for us bc it seemed to never end. Maybe don’t put couples and families on the same floor or next to each other?? Last, we realized that we there were overcharged by almost $100 and the man at the front desk was not very nice or apologetic about it. If we didn’t ask for a detailed print out of what we were being charged for, we would have paid almost $100 more than we were suppose to pay. May sure to check your summary of charges at check out.
宿泊されたお客様
3 泊の家族旅行
10/10
Christina
1 泊の家族旅行
8/10
Samantha
2 泊旅行
4/10
Chris
2 泊旅行
10/10
Very nice place.
Daniel
1 泊の友人との旅行
10/10
I liked that the villa we stayed in this year had a separate dining space with a queen size sofa bed we didn’t feel cramped into one space and there was also two televisions having a kitchen to cook is always a bonus for us
yvette
3 泊の家族旅行
6/10
The bunk bed was not very secure , neither where the railings in the room, the upstairs smoke detector was halfway installed, the carpet was pretty badly stained, the fire place did not work, the outside light on the balcony did not work properly. The top bunk bed did not have any kind of side or safty rail, pretty concerning when its on an upper loft area, 3 of us ended up with an allergic reaction we assume from the water or the sheets, the starbucks place in the main resort had pretty bad service dont no what happened this place use to be better
Jeannie
2 泊の家族旅行
6/10
A little rough around the edges (older/uncomfortable) furniture but a good mid-level option for the Dells! My family enjoyed the waterpark.
Megan
2 泊旅行
2/10
Joshua
1 泊旅行
6/10
John Paul
2 泊旅行
6/10
Cynthia
3 泊の家族旅行
2/10
Samantha
2 泊旅行
10/10
We liked that we did not have to leave the building during our stay, everything was available for all our needs
Rose-Anne
2 泊の家族旅行
10/10
We stayed in the villas. It was so nice and quiet. The room was spacious and we even had our own kitchen. There is a hot tub outside for the villas which is nice. We did drive to the waterpark because there is no underground tunnel connecting it. But it was only a 2min drive tops and parking was not bad. Overall wonderful experience. ❤️
Linda
8/10
The vacation was nice and we had a quiet stay. The breakfasts options were too expensive on sight, and the resort was a drive away from downtown. The lifeguards were nice and friendly, and the staff was accommodating. The waterpark looked as though it could use some renovations-everything seemed old, faded, stained, and dull. The pool water was clean and refreshing.