4/10 (まあまあ)
2023年1月15日
Unfortunate, Poor Experience
Unfortunately, it was a disappointing experience. I had stayed here many years ago, and it was a pleasure. However, this time...not so much.
We were able to check in early...which was great...but, we were put in the farthest room from the lobby. Our keys did not work in the outside doors, and only half the keys worked for the actual room. We exchanged the keys 3 times...same results...no access. The front desk basically told us to "use a different outside door" or "just prop the door open". What the heck!?
The room heater was either 100 degrees or 0 degrees...there was no way to set a temperature between those two extremes. This made the sleeping horrible, as you might imagine.
The one onsite restaurant was horrendous. We had breakfast there and the majority for the food was not available (consistently empty) and the quality of the food was poor. This would have been fine if it was complimentary...but, we had to pay for that!?
I will say, we didn't have small children so we did not partake in the water park, so I don't have any feedback on that.
Jason
Jason、2 泊の家族旅行
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