We paid $75 more than a competitor in town to stay here because of the hot tub. It might sound foolish, but we had traveled all day and were looking forward to having a moment to relax and unwind. We are from a smaller town and appreciate when we get out of town business, so we chose to stay in Ennis to return the favor.
Upon arrival, the staff was in the lobby having dinner with a friend or another co-worker. It took a few for us to be recognized as a customer needing help. When we asked about the hot tub, we were informed that it was not at the appropriate temperature and was not open. We were upset and considered going to a different hotel, but we were still hopeful to have better luck with the room.
When we got to our room, it was spacious and clean. The bed was at least softer then the hard ground, but not by much. The bed was incredibly uncomfortable and smelt of dust mites. This led to my wife struggling to breathe the next day. So we felt the after effects from our deplorable stay for the rest of the day. YUCK!
Overall, we were not happy with our stay. Next time, we will just make the drive to the metroplex and use the money on a quality hotel.