The property was very clean. The shower was great. The kitchen was well stocked with pots and pans. The apartment was stylish. It looked like the photos, and the bed was comfortable. The AC Mini splits worked well.
Our bathroom sink was clogged, and the neighbors upstairs woke us up dragging furniture around.
The biggest problem with this rental is that many travelers are having trouble getting into their rental, and if anything goes wrong, it is impossible to get in touch with the owners. A young couple next to us had an apartment code that did not work. They couldn't reach the owner by any means and had to leave to get another hotel. The travelers below us had a problem and couldn't reach the owners after trying for 3 days.
Our experience was good, but I did take the precaution of contacting Travelocity before leaving Cancun about the potential problem of getting in. They called the owner three times with no success, but I finally got a WhatsApp confirmation.
My advice is to arrive in daytime and be prepared to contact Travelocity about the booking.