シーダスト カンクン オールインクルーシブ ファミリー リゾート

チェックアウト時、早朝だった為ロストアンドファウンドが開いておらず、紛失物を探せず…しかも部屋の中で紛失しているので…清掃中に一度戻った時、キャビネットの上に丸めたシーツを置いているのを見たので、シーツを変えてもらった時にブランケットと帽子が紛れてしまったのでは？と思っています。…それを確認したかったのですが…フロントが開いているなら対応すべきたと思いました。

スタッフはみな笑顔で親切でした

子供向けのアクティビティが多いホテル。スライダープール。ミニゴルフ。ロッククライミング。テレビゲーム。卓球。ターザン。等、子供が出来るアクティビティがたくさんありました。

チェックイン直後に、エアコンがカビ臭いといったのに何も対応されなかった。部屋のクローゼットは塗料のような白い粉で汚いまま。毎日チップを置いているのに、こちらがクレームを入れないと、ベッドメイクしない、バスルームの掃除をしないと、とにかく部屋に関していいところは全くなかった。

ファミリーステイに最適です。子供用プールには大きなウォータースライダーがあり、他にもジップラインがある等、子供達は大満足でした。全体的に清潔感もあり、スタッフもとてもフレンドリーでした。また泊まりたいと思えるホテルでした。

We took a family vacation December 2020. This was our second time staying at Seadust. The resort was taking COVID precautions seriously and requiring masks in all public areas. Everyone in our party had a great time! We would suggest this resort for families looking for a great family style experience and would likely return. Here were a few points I’d share though. Food: We were never left hungry; there were a lot of options and enough to please everyone in our party of six. I would however suggest some sort of notification of what restaurants will be closed each evening. Pools and Beach: we spent most of our time bouncing between the pools and beaches. Overall we were pleased with the condition of them all. I’d suggest a bit more attention paid to beach sand...I had to remove food remnants and cigarette butts from our beach area more than once. It appeared there may have been a few late night beach parties that were not considerate;) The main pool bathroom needs an attendant and hourly cleaning. I don’t expect too much from a poolside bathroom; I understand it’s hard to keep dry and fresh but it was gross. Not unusable, but not pleasant. Room: We stayed in a Family King Suite. Our only concern with the room was that the towel service was not consistent. Many days we got 4 fresh bath towels for the 4 guests in the room but not a single wash cloth, hand towel or floor mat/towel. Kids: our highlight was the zip line and that friendly staff!

Excellent service from the entire staff, everyone was very friendly and helpful. Wish they wouldn’t give you an hour talk when you check in to try and sell your their membership. Wasn’t given the right room when we got there, it took them a couple hours to change us after initially saying they wouldn’t be able to. Overall I’d give it a 8.5/10

Considering the damamge and continuese rain everything was great