London (QQP-Paddington Train Station) - 2 min walk
Marylebone Station - 17 min walk
Paddington Underground Station - 1 min walk
Lancaster Gate Underground Station - 7 min walk
Edgware Road (Circle Line) Underground Station - 9 min walk
Restaurants
Hilton London Paddington Dining & Drinks - 2 min walk
Angus Steakhouse - 2 min walk
The Bear - 2 min walk
Sawyers Arms - 1 min walk
Bonne Bouche Catering - 2 min walk
About this property
The Pilgrm Hotel
The Pilgrm Hotel puts you in a great location, within just a 10-minute walk of Hyde Park and Kensington Gardens. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Marble Arch and Oxford Street are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Paddington Underground Station is steps away and Lancaster Gate Underground Station is 7 minutes.
Languages
English, French, Polish, Portuguese
At a glance
Hotel size
73 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Water dispenser
Services
24-hour front desk
Luggage storage
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Portable fan
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Premium bedding
Freshen up
Private bathroom
Shower only
Soap
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Electrical adapters/chargers
More
Housekeeping (once per stay)
In-room safe (laptop compatible)
Special features
Dining
The Lounge - Onsite restaurant.
Cafe - Onsite coffee shop. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 18.50 for adults and GBP 18.50 for children
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30 per pet, per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London
Frequently asked questions
Does The Pilgrm Hotel offer free cancellation for a full refund?
Yes, The Pilgrm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Pilgrm Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Pilgrm Hotel?
Sorry, there's no onsite parking at The Pilgrm Hotel.
What are the check-in and check-out times at The Pilgrm Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near The Pilgrm Hotel?
Yes, there's an onsite restaurant, The Lounge.
What's the area around The Pilgrm Hotel like?
The Pilgrm Hotel is in London City Centre, a short 1-minute walk from Paddington Underground Station and 7 minutes' walk from Hyde Park. Travelers say the area is walkable and good for shopping.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
Nov 21, 2024
Very poor experience
Unable to connect to internet. Reception tried to assist but could not get me connected on any device. Bar/lounge was closed due to function. Room was freezing, heater not working. Brought in an oil radiator which then occupied 30% of floor space. When I was shown room heater location I could not believe how much dirt and dust was around the radiator. Known radiator issue as all the panel screws to radiator were missing.
Nathan
Nathan, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 14, 2024
Tiniest room ever
It's hard to appreciate just how tight the bunk room is. The picture is from the loo into the room.
There's almost nowhere to put a suitcase, much less two suitcases!
Jonathan
Jonathan, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
loved it. will be back
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 1, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Great hotel in a great location.
Extremely convenient, clean, and comfortable hotel. Very close to Paddington Station and very convenient for travel to/from LHR and underground. Great cafe in the lobby. Large rooms, very modern and extremely clean. Will absolutely stay here again when I return to London. London Street can be a bit noisy at night but not too bad.
Jonathan
Jonathan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Great stay!
Great little hotel with nice people. The pre check in was a little confusing but we got it worked out. The rooms are well done and small but to be expected in the city. There was street noise but it wasn’t an issue for us. The only thing that could improve would be more shelf, table or space to put luggage. There were unused corners that could have accommodated more surface space. And better ventilation. Next time we will bring a small usb fan for the window. I I’ll def stay there again.
Christine
Christine, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Pilgrm Hotel Review
This is a very convenient hotel for Paddington station with its Tube, Elizabeth Line, and Heathrow Express options. The rooms are small but comfortable with easy to understand showers! The breakfasts are really good. The receptionists are friendly too at any time of day or night.
Julian
Julian, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Andrew
Andrew, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Katherine
Katherine, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 6, 2024
Caution - pictures may be deceiving
Nice funky contemporary no frills hotel in a great location. Sadly our room was nothing like the pictures on the site. It was truly tiny to the extent that one of us had to stand against the wall to let the other pass. And we were given an internal room with nothing but another building's window to look at. Most importantly the bedding / towels were decent and we slept well.
Craig
Craig, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Wonderful stay and really enjoyed the location. Great staff were welcoming and helpful
Margaret
Margaret, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 23, 2024
Clean but cramped.
Handy location for Paddington station but probably the smallest room I have ever seen. There was a bed and a very tight en suite. No room even for a chair. Remarkable layout but could only open suitcase on the bed. The room was very hot with no air conditioning. I would hate to stay here in summer as it would be unbearable. A fan is provided but it would be too noisy to use overnight. There is a lift, but despite this there are stairs into the hotel and also once you get out of the lift. Despite these comments it was perfectly adequate for an overnight stay. Importantly it was clean.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Laurie
Laurie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2024
The staff was great and the room was really cute.
Rukiya
Rukiya, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 15, 2024
The hotel common areas are very cute and chic, but the rooms are very very impractical.
Rooms are the tiniest I have seen in Europe, but the bathrooms are even worse. There are only two horizontal surfaces, a 3-inch by 10-inch flimsy plastic shelf under the mirror and the toilet seat (which gets wet every time you use the sink. We checked out after two nights.
John
John, 7-night trip with friends
Verified Hotels.com guest review
6/10 Good
Sep 14, 2024
Not a holiday hotel
We checked into the Pilgrm hotel at the end of a long holiday in England. While the hotel is very hip and nicely decorated, it is not a very comfortable stay. We're upgraded to a medium room, which was still barely big enough for a bed. We had to navigate around our luggage the whole time. To get to our room we had to take the elevator to the top floor, walk through 3 fire doors, and take a quick step outside on the roof to get to the Y wing. On our last day the hotel was broken and we had to drag our luggage down 4 flights of narrow stairs. This hotel has a great location and is probably fine for a business trip. But I would not recommend for a vacation.
Simon
Simon, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 14, 2024
Great proximity to Paddington Station and the Heathrow Express. Took about 5 minutes to walk there, which was handy at the end of a long trip. Also handy for easy access to the tube for exploring the city. You can hear the trains/ tube from the bedrooms at night, but we enjoyed the sound lulling us to sleep. Room was small, but as described. Bed was a bit small and felt short… my sister and I had to get really cozy at night, but it wasn’t a problem. They even provided a fan in the room which was great— it was strong and kept us cool in the summer. Thanks!
Emma
Emma, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Erin
Erin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Clean and well fitted out. The room was small but had everything we needed. A
Roger
Roger, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 29, 2024
Alicia
Alicia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
Great little hotel close to paddington
Catherine
Catherine, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 23, 2024
It's location is excellent 👌
Donald
Donald, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 22, 2024
The staff are very nice. It could be better if the room has a shelf near the bed to put things on it.