Great stay at The Belsfield in Windermere. Rooms were lovely, staff so helpful made the stay so enjoyable. Special thanks to Ashley at reception. Really good location. Food in the restaurant was delicious. Parking was so easy. Would definitely recommend and will stay again.
Theresa
3 泊の友人との旅行
6/10
Very disappointing - staff did however try to please.
Food was ordinary.
Slippers, were unavailable. Shower cap only on request.
No tissues etc.
I go on holiday to feel pampered - no pampering here !
Scaffolding - minor blip and we had been warned .
Laura
4 泊旅行
10/10
brandon
2 泊旅行
8/10
宿泊されたお客様
2 泊旅行
2/10
The hotel has declined in all levels. The service is very poor and the staff are uncooperative. The elevator does not work, and the room is on the third floor. We have children, so it has become a burden on us, even though we chose the largest family room. The breakfast has become bad. To be honest, I used to stay there before and the breakfast and service were wonderful. But now it has become old and dilapidated, and the service is bad.
aisha
1 泊の家族旅行
10/10
Brilliant hotel brilliant attentive staff food amazing all round perfect stay will be back soon
Philip
1 泊旅行
4/10
P
1 泊旅行
4/10
We were not informed that there would be building works happening at the hotel prior to booking. The reception staff confirmed that the management team had decided not to mention this on the website. The building works completely covered the garden area which is highlighted as a big USP of the hotel, meaning we paid the full amount for our booking, but werent able to enjoy the property and the views.
Also the lifts were not working which meant we had to climb up and down 2 flights of stairs.
The hotel were kind enough to eventually move us to their sister hotel when we complained about this.
P
2 泊旅行
4/10
Having previously stayed at the Belsfield Hotel we booked a one night stay
Alison
1 泊旅行
6/10
Sadly arrived and our lake view room was full of scaffolding which we was not warned about prior.
Very upsetting as we paid extra for my wife’s birthday.
The team did offer us a discount though and apologised.
Daniel
1 泊旅行
10/10
Charlie on reception was fantastic and a really lovely lad. Very helpful. You wouldn’t get any better anywhere
Mark
1 泊旅行
2/10
The lift was out of order. We wanted a lake view and to use the gardens, but there was scaffolding impeding our view and all laid across the gardens. If we knew about this, we would not have stayed at this property. We had no choice but to stay because we had nowhere else to go. We would like a refund for this terrible experience because it was not as described or advertised and we weren’t given an opportunity to change our minds.
Ian
1 泊旅行
4/10
The downstairs common areas are really lovely. The grounds, the lounges and the staff were great. The room on the other hand was very shabby. Room 83. The furniture was shabby, a previous leak had made the ceiling bulge. The crack and bulge has just been painted over. The bathroom was not clean and again, very shabby. This is such a shame as I had wanted to stay here for a while. There is no welcome literature or info in your room. The bedroom felt a bit baron, not the Laura Ashley vibe at all. The downstairs and upstairs do not match. The stairs and carpet are very worn and the carpet is filthy. The lift did not work and we checked in an hour late due to our room not being ready. I have to stay the staff did make up for this and offered as a complimentary drink when we couldn’t check in so complaints there. A hotel of two halves!
Michael
1 泊旅行
10/10
Super hyggeligt og flot placeret hotel. Ultra venligt personale. Hotelbygningen er meget smuk og gammel, så det trænger til en kærlig hånd, men det er der allerede ved at blive gjort noget ved. Så jeg vil give the Belsfield Hotel mine varmeste anbefalinger.
Elisabeth
2 泊の家族旅行
10/10
Enjoyed everything about my stay, staff, food the view from my window.