The check-in staff were helpful and friendly. However, there was only one person servicing the bar with a very high number of guests. We had to wait 15 minutes to get served only to be told there were no glasses… and had to wait another 15 minutes to get glasses. The barman was under a lot of pressure to serve guests. It was poor service, but at least he was friendly. Waiting staff were also under pressure for the evening meal. There were very few options for breakfast… little fruit, no granola / muesli, no yogurt available as an option. I have stayed at the hotel previously and this was by far the worst experience. If we paid £50 per night, I would understand it. The price we paid, we expected good service, comfortable rooms and sufficient meal options. The air conditioning unit was broken and the room was uncomfortably hot with very poor ventilation. This is unacceptable for the charge and price of the rooms.
Werner
Werner、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 30 日
Adrian
Adrian、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 23 日
What we loved- beautiful estate, great location. The staff is very friendly and welcoming, we felt appreciated as guests. The grounds offer amazing views and scenery throughout. Breakfast was great.
Needs work- the property needs some serious maintenance and attention. Not all guest rooms had mini-fridge service. The hotel AC was broken when we visited, which just happened to be the hottest day of the year so far in 2025. Which made it quite uncomfortable.
Anthony
Anthony、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 14 日
Second stay here. It has changed hands since last summer. Shame the hotel accommodation is no longer linked to the restaurant and spa.
Amanda
Amanda、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 10 日
No remote control
For the Tv. Toilet had horrible stains.
The gym they advertise isn’t part of the package and you have to pay £12.50 to enter. The guy who runs the gym was very aloof about this and sort of a “not my problem” way about him.
Simon
Simon、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 22 日
Ok
Disappointing restaurant
Jack
Jack、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 22 日
Originally in distant wing separate from hotel. After requesting a room change to be in the main building excellent receptionist organised this and actually upgraded the room free of charge
Elizabeth
Elizabeth、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 19 日
Very good
Julie
Julie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 15 日
Martin
Martin、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 9 日
chris
chris、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 8 日
Daniel
Daniel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 28 日
Overnight stop
Great venue, helpful staff and food was good too
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 22 日
Disappointed.
Hotel room was a little tired and dirty. I cleaned the bathroom light out of old wasps and flys, and the windows had some cobwebs. Disappointing for the money I paid. Service in the restaurant was really slow also. Young kids also accessing sauna and steam rooms without staff doing anything…stupid parents!
Robin
Robin、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 14 日
Sarah
Sarah、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 11 日
Lovely location
Twas a lovely venue in the Warwickshire countryside. Was clean, comfortable and excellent value for money
John
John、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 10 日
Tim
Tim、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 7 日
Ravinder
Ravinder、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 1 日
Leanne
Leanne、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 30 日
Staff went out of their way to help. Fantastic place. Will definitely stay here again
gordon
gordon、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 29 日
Great place to stay, food is very good.
Jewelee
Jewelee、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 26 日
Excellent service from check in onwards. The delightful, professional and helpful Nadia heard my concerns about needing a quiet room and adjusted the booking accordingly. Sounds simple but it’s very rare for staff to take the request seriously! It made all the difference to me. The room was large, clean and comfortable. Beautiful grounds to wander in and a great breakfast which I really appreciated, as I hadn’t booked it. Will definitely be returning and highly recommend!
Rosslyn
Rosslyn、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 19 日
Chloe
Chloe、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 18 日
The room and staff were ok. Although the waiters lack of English in the dining room proved to be a challenge at times. However, the exterior of the property looks unsafe. The window frames are rotting and falling apart. This is not a good look for such an expensive hotel.
The food was OK. Although we were surprised there was no breakfast menu to give options. The cost of the wine was extortionate. We expect to pay extra in a hotel, but £23 for 2 glasses of mediocre wine was ridiculous.
Finally, the wording on the hotel website and Expedia as to the cost should be urgently reconsidered. It is not at all clear that there is extra cost to use the swimming pool nor the length of the allowed session for the £10 charge. For a hotel that advertises itself as a 'spa hotel', this additional charge should be made clear before booking is finalised.