2/10
Service nonexistent. No help at the desk, just a phone number. Unkempt grounds. Only two towels, no hairdryer, no spare toilet paper, unusable soap dispensers, dirty sheets, no mattress pads, flat dirty pillows… no room service or fresh towels available 2nd day. Conversation totally clear from room next to us. Tiki bar was ant infested and food there was questionable. Paid over $600 for 2nights… expected resort type service. Heard from people living nearby that the place is possibly in forclosure or bankruptcy. Totally upset with this being on Hotels.com offering. Would like a refund.
Shirley
2 泊旅行