Its a few years since we last used this hotel and the reasons we found alternative hotels for the last few years soon became apparent.
Food is poor both in quality and choice with service in the restaurant slightly better than this but still not great.
Breakfast is very poor value unless you want a full cooked breakfast with all the trimmings, £18.50!!! I should have challenged that one for a bowl of cereal and a pastry that had seen better days.
Rooms are fine and staff on the whole helpful but the bar was tired and in need of updating as are most of the communal areas.
What was once an impressive hotel is now a shadow of its former self.
Beautiful setting but we wont be returning in a hurry,
Terry
Terry、7 泊の出張
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10/10 (最高に素晴らしい)
2025年1月22日
Not bad but wont go again
Hotel room was ok but cold at night.
Restaurant called Fairway is a rip off. Extremely expensive. I had a small chicken with oven chips which cost £30. Chicken had almost no meat on it. My colleague had a lamb burger and paid £24.00.
Substandard portions with average quality whichis poor value for money
Would i stay here again, no.
Steve
Steve、1 泊の出張
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8/10 (とても良い)
2025年1月21日
Reasonable stay. Excellent customer service.
The staff are fantastic, very welcoming and helpful. A problem with my in room safe was resolved quickly. 2 errors on my bill were correctly immediately.
I was disappointed with breakfast. My room service breakfast on my first night was cold. Day 2 I went to the restaurant hoping for better. Again disappointing. Everything was cold, not warm, cold. The quality of the cooked breakfast was very poor. Cheapest sausages and undercooked back bacon.
I’d recommend packing an extension lead. I had one available plug socket for everything. No charging point next to the bed.
Susan
Susan、2 泊の出張
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6/10 (良い)
2025年1月19日
John
John、1 泊旅行
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10/10 (最高に素晴らしい)
2025年1月17日
Keith
Keith、3 泊旅行
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6/10 (良い)
2025年1月16日
Average stay.
Room was quite cold and bathroom had no heating at all.Meals and drinks very expensive.Limited choice under 20 pounds.
David
David、1 泊旅行
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10/10 (最高に素晴らしい)
2025年1月15日
Lovely place!
John
John、1 泊の出張
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8/10 (とても良い)
2025年1月14日
Staff were super helpful and great location
Sarah
Sarah、10 泊の家族旅行
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8/10 (とても良い)
2025年1月14日
Gavin
Gavin、1 泊の出張
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4/10 (まあまあ)
2025年1月9日
Exorbitant Price Food&Drink prepared very cheaply
Room was comfortable and leisure facilities ok but dated and in need of TLC.
The food was very very poor, both for dinner and breakfast and massively overpriced. £££ for fish and chips which consisted of Coley, oven chips and watery ‘shredded peas’ plus £££ for ribeye steak 10oz is a complete rip off - that equates to sixty per kilo. Hotel automatically adds on 12:5% service charge (even though I ordered at the bar) which when I questioned, refused to remove, explaining it was automatically added and couldn’t be removed, I persisted so they still made me pay it but gave me a can of Guinness for no charge in ‘compensation’ . The breakfast was meagre, cooked options available (overly greasy) and the bread available was basic sliced pan brown & white, no rolls or artisan bread selection. Pastries and muffins were awful, like the cheapest kind you get in a basic supermarket.
In short it’s as CHEAP AS POSSIBLE
£!@! for a 440ml can of 0% Guinness is a joke! They had draft pumps for Heineken 0% but it wasn’t working and they couldn’t use the draft charger for Guinness as it takes the larger cans and they only were stocking the 440ml variant. Whilst the bar man was pouring my 0% Guinness, the waitress (standing customer side of the bar) asked in a sarcastic and mocking way ‘who is having nil perfect beer lol’ without realising it was me standing next to her. The barman indicated sheepishly it was me and she hiccuped ‘oops I didn’t realise’ How insensitive!!!!!!
David
David、1 泊旅行
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2/10 (不満)
2025年1月7日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年1月7日
Bad experience
Hotel was ok. Very bad experience as on check in I was informed that due to staff shortages the swimming pool is closed and I was shocked as 1 days went to waste. Also pool staff did not provide towels for each day I went for swimming
Mughees
Mughees、3 泊の家族旅行
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8/10 (とても良い)
2025年1月6日
Good
Good hotel, with great spa facilities and golfing in a lovely remote location. I didn't find the mattress most comfortable
宿泊されたお客様
1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年1月5日
Imran
Imran、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年1月5日
Lovely Christmas break
Claire
Claire、4 泊旅行
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10/10 (最高に素晴らしい)
2025年1月4日
宿泊されたお客様
1 泊旅行
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4/10 (まあまあ)
2025年1月4日
Yakoob
Yakoob、1 泊旅行
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10/10 (最高に素晴らしい)
2025年1月3日
Lovely hotel and staff
Stayed here a few times with my 2 and 4 year old. It’s a lovely hotel , the pool is wonderful for the kids. The staff are very friendly especially in the main bar area.
Rebecca
Rebecca、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年1月2日
Great hotel
Amazing staff. Reception girls and guys were very friendly and solve any issues we had. The restaurant have a great food. The housekeeping team were amazing.
Denisse
Denisse、10 泊旅行
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10/10 (最高に素晴らしい)
2025年1月2日
Quality hotel
Used this hotel as midway stopover for family wedding..
Booked 3 family rooms.
Nice breakfast, comfortable beds, excellent country location.
Mr. HASAN
Mr. HASAN、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年1月2日
Amazing hotel
I had an excellent stay. The staff were welcoming, the room spotless and comfortable, and the amenities top-notch. Facilities like the pool and gym were well-maintained, adding to the overall experience.
I would highly recommend this hotel for a stay that combines comfort, quality, and outstanding service. I’d gladly return!
sameera
sameera、3 泊旅行
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10/10 (最高に素晴らしい)
2025年1月1日
Sadik
Sadik、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月30日
Excellent Staff and Pleasant stay
The hotel staff were so friendly and the buffet breakfast had such a great variety. Such a pleasant stay. Thank you