ヒルトン ガーデン イン バーミンガム ブリンドレイ プレイス (バーミンガム)

Our room was swapped from Queen to Standard - 5th floor. First key card given wouldn't open the door, had to go back down to reception carrying luggage. Shame there was no dressing gown or slippers. TV channels and remote not so great in the room. Enjoyed BT sports channel in the lounge. Polite and friendly reception staff, helpful printing tickets and validating ticket to get discount in the car park. We enjoyed the omelette and fruit at breakfast, muffins and waffles too - plates and glasses left on our table for a while and the bench seat was sticky. Alerted staff, who were happy to help.

Our stay was lovely, we had a nice view and a very comfy bed. Would definitely recommend

Unfortunately I did not find this hotel quite as excellent as its reviews suggest. Pros- location is the best thing about it, walking distance to pretty much everything I needed. Breakfast was good although very busy on Sunday in particular and stadd

Fantastic check in, even let us check in early as we arrived at 2:45. Complimentary flapjack on arrival. Lovely staff!

Amazing stay! Staff were lovely and friendly, would highly recommend.

This hotel was perfectly located, clean, bright and spacious but what makes it stand out and a definite come-back to hotel is the staff and their outstanding customer service & hospitality. Nothing is too much trouble and they are friendly, warm & professional. Special thanks to breakfast staff, bar last night & reception!

Easy check in. Wonderful receptionist who checked us in and out. Place clean, quiet and slept so well

Pleasant stay

Hotel in good location but no one had checked the kettle in the bedroom. Previous guest had poured their cup of tea into it. Had not been picked up by hotel cleaning team

Horrendous. I arrived and they said they had no record of my booking. I had no battery on my phone so i trapsed around Birmingham for 1.5 hours to find somewhere to charge my phone. As soon as I produced the screenshot to the person on the desk it was sorted. By which time i was exhausted and very angry.