I finally checked out of the Ramada by Wyndham Niagara Falls/Fallsview, after spending just one night — and what a relief it was!
This stay was a complete disappointment. First of all, the name “Fallsview” is incredibly misleading. Naturally, you’d expect a view of the actual Niagara Falls, but that was not the case at all. There was no falls view — just a clever marketing tactic to lure in guests. Don’t be fooled.
To make matters worse, guests are charged for parking. I find this unreasonable — if you’re already paying to stay at the hotel, why isn’t parking included? I’ve stayed at more budget-friendly hotels that offered better service, cleaner rooms, more amenities, and free parking.
One of the biggest letdowns was for the kids. They were really looking forward to using the pool, but by the time we went out to check out the town and came back, it was already closed — at 10 PM. Personally, I think that’s quite early, especially considering it’s an indoor pool. It’s not like there was a lifeguard who needed to go home, so closing that early made no sense and was a real disappointment for the children.
Although the room appeared clean at first glance, it didn’t smell clean. The bathroom was dark, dingy, and full of mold — a clear health concern. The outlets were also faulty; plugs wouldn’t stay in, making it a struggle to charge our devices. As for the Wi-Fi? Completely useless. I had to use my phone’s hotspot just to keep the kids’ tablets connected.
I will NEVER go back!