The building was damaged from the hurricane. The staff and everyone was so nice and professional. They were eager to assist with anything I needed.
patrick
patrick、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月14日
Run don't book
This hotel is bad. It appears that it’s falling down. The place was not clean at all. The pool area is an eye soar for the entire hotel. The pool is like a blue lagoon. The so call breakfast sucks. For the price one pays, you would think that the breakfast would be decent. During my stay there, I had to go get breakfast somewhere else because the choices were not great.
Max
Max、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月14日
Tiffany
Tiffany、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月11日
Barbara
Barbara、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月8日
over priced and dirty
the window was so dirty that you could not see out. the carpet was missing big spots. The hotel was under construction. no where to park. the shortest king size bed i have ever seen my feet hung off the end with my head hitting the headboard. had to move plastic sheeting to find the check in desk swimming pool was nasty brown color.
Scott
Scott、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月4日
Terrible customer service-go somewhere else!
This hotel did not have our purchased rooms upon arrival. Previously purchased 3 double rooms, but when we arrived we were told we only have a king room and double room. Since we had to accommodate 7 people, this would not work. The front desk attendant told us we could get a refund. Called back probably at least 20 times to speak with manager about refund, and never got to speak to her despite leaving numerous messages. Instead had an employee to call and say we can only be refunded for 1 room. Apparently that room had checked in automatically and the front desk worker didn’t see. Terrible customer service!!!! Will NEVER use this hotel again!!
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月1日
Don’t do it
My confirmation price was one and a half times the original price. There were additional fees for a safe and also $100 deposit added on at the property. There were stains on the sheets and no shampoo in the shower. And I reserved a king size room and did not get it because they overbooked. If there are other choices, I would look into them first.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月29日
Tyrik
Tyrik、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月28日
Ulises
Ulises、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月28日
Waukesha
Waukesha、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月27日
Rebecca
Rebecca、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月27日
Hotel was a joke.
Hotel was a hot mess. Very unkept. Dirty. No one cleaned the hallways. Lots of disrepair. Stay away spend your money elsewhere. I felt gross staying there
rachel
rachel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月25日
No Hot Water
A 100 dollar deposit is ridiculous. The room was clean, but the water didn’t get hot.
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月19日
Jennifer
Jennifer、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月18日
Jasniquio
Jasniquio、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月13日
Good stay
Richard
Richard、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月4日
Charles
Charles、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月1日
There was no water in the hotel. So you couldn’t flush a toilet or take a shower.