Check-im was supposed to be at 4, yet they didn’t have rooms available until 6. We had plans so this made us late! Also, our reservation was for 4 and there were only 2 towels provided. When we called to ask for 2 more towels, they said there weren’t any & gave no timeline to remedy the situation. Also, the breakfast was nowhere near the quality expected for the price! If I’m paying $22 per adult, then I shouldn’t have to share a bowl jelly/syrup with others ~ GROSS!!
Nice hotel, but didnt have the room we booked ava.
When checking in, we were informed that they had over booked and didn't have a room available for our selected room( 2 queens),we were given a king upgraded room and my teenage had to sleep on a small sofa in the room. We were also informed all of their roll away beds where taken. Very frustrating when we booked in advance. Hotel was clean and staff was as helpful to the best of their abilities.
Only stayed at this hotel for one night but really loved all it had to offer! The hotel was SOOO CLEAN and the staff were so nice to me and my partner. The pool could use some maintenance but overall had a great time. The gym looked new and had its own racketball court. Would definitely stay here again, the only thing I could possibly complain about is the distance from the airport. But I still had a great time staying here and ubering to nearby places!
Antonio Raphael、1 泊旅行
I asked for room cleaning twice during my stay: once at check-in and again midway through my 5-night stay when it was clear they hadn't made up my room yet ... my room was never serviced for the 5 nights, no towels, no soap, no coffee, nothing at all, DESPITE my two requests. Disappointing.