I was planning to leave my luggage until check-in at 8 AM, but they let me check in early. The room had a fridge and a microwave, which was very convenient. Overall, a great experience!
The hotel receptionist said he could not find the reservation.
We had to stand and wait at the front desk for a long time.
I don't know if it was an error on the hotels.com or at the hotel.
Many times he went back and forth between the back yard and the front desk.