スタッフの対応は最高。ベッドに動き回るダニがたくさんいて、安心して眠れなかった。
The staff's service was excellent. However, there were many bed bugs moving around, and I couldn't sleep peacefully.
The location of the hotel was very convenient. It is very close to Paddington Station.I was worried that there was no refrigerator in the hotel equipment and that the shower was broken.
FUMIKO
FUMIKO、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2022年7月9日
Service level varies too much by person
The lady at the front when we arrived was very polite and nice letting us leave the luggage until checkin in the afternoon. However when we returned it was another person who was rude and unhelpful with checking the payment status. The rooms are small without air conditioning but with the price and location I guess it’s ok.
We did not stay that hotel. We really wanted to go London but we have to cancelled it because of the COVID-19.
And Expedia did not care about it, because you sent us this mail and ask us to evaluate the hotel which we did not stay.
I don't reserve a hotel through Expedia any more.