Casa Tulum

Tulum apartment with kitchen

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Tulum

Outdoor pool
Reception
Desk, free WiFi, bed sheets
Outdoor pool
Outdoor pool

Reviews

8.2 out of 10

Very good

Apart-hotel

1 bathroomSleeps 3

Popular amenities

  • Airport transfer
  • Pool
  • Lounge area
  • Non-smoking
  • Kitchen
  • Refrigerator
Main amenities
  • 12 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Airport shuttle
  • Area shuttle
  • Air conditioning
  • Garden
  • Picnic area
  • Limited hour front desk
  • Bike rental
Feel at home
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Living room
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dishwasher
Separate bedroom
Ceiling fan
  • Studio
  • 1 bathroom
  • Sleeps 3

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About the neighborhood

Map
Calle 7 Sur Entre 4 y 2 Fracc La Veleta, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 6 min drive - 4.8 km
  • Gran Cenote - 7 min drive - 6.9 km
  • Tulum Mayan Ruins - 10 min drive - 6.3 km
  • Tulum Beach - 14 min drive - 6.9 km
  • Playa Paraiso - 20 min drive - 8.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Sukhothai - ‬18 min walk
  • ‪El Camello Jr - ‬19 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬4 min walk
  • ‪Vaivén - ‬5 min walk
  • ‪La Consentida - ‬10 min walk

About this property

Casa Tulum

At this aparthotel, you'll be within a 10-minute drive of Tulum National Park and Gran Cenote. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. The property features a garden, a kitchen, and a refrigerator.

Languages

English, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Kitchen

  • Refrigerator
  • Stovetop
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Studio
  • Bed sheets provided

Bathrooms

  • 1 bathroom
  • Shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Outdoor areas

  • Garden
  • Picnic area

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Front desk (limited hours)

Things to do

  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 rooms
  • Romance packages available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Tulum Aparthotel
Casa Tulum Tulum
Casa Tulum Aparthotel
Casa Tulum Aparthotel Tulum

Frequently asked questions

Does Casa Tulum offer free cancellation for a full refund?
Yes, Casa Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at this aparthotel?
Yes, there's an outdoor pool.
Are pets allowed at this aparthotel?
Sorry, pets aren't allowed.
Is parking offered on site at this aparthotel?
Yes, there's free self parking.
Is airport shuttle service offered by this aparthotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at this aparthotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Casa Tulum and nearby?
Casa Tulum has an outdoor pool and a picnic area, as well as a garden.
Does Casa Tulum have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.

Reviews

8.2

Very Good

8.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

I loved this place l high recommend.
ana, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved the place the team is amazing! Breakfast was pretty good it took a little bit of time but overall was a great great hotel I will go back for sure
2-night family trip
Verified Orbitz guest review

6/10 Good

1-night trip
Verified Expedia guest review

2/10 Poor

Please do not be fooled by the photos. This is so much less than ideal... the pool is not really usable, the food is not nice and it's very far from town. They will rent you bikes which is somewhat helpful. They charged an extra $50 per night, per person, for someone to sleep on the couch. With zero amenities, what on earth is this cost for? Between staff constantly looking in our room and lack of amenities, lack of friendliness and overcharging for everything, I can not recommend. You are better off in a hostel for much less money or finding a rental.
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Super great place! Huge size 2-room apartment with a balcony and a terrace in the front! Very modern, very clean! Comfortable king size bed. Area is very local and deserted, need a car! But be sure to visit Holistika resort in the area, which is only a 5-7 minutes walk. They let you in without stopping for free, has a spacious jungle garden with art installations, 2 awesome swimming pools, many other interesting things on their property!
Vladimir, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

October Vacations (Tuulum)
Great place, clean room, lovely view, really friendly staff! Next trip considering booking again and staying more days.
Rafael, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful boutique property!
Casa Tulum was a great find! It is in a quiet section of Tulum, away from the party noise, but just a short walk or bike ride to everything you might want. Rooms were clean and well equipped, front desk friendly and helpful. There is a small restaurant that serves brunch, but never did eat there so can't comment on it. Wonderful find and can't wait to return!
14-night trip
Verified Expedia guest review

10/10 Exceptional

Quite and relaxing
Really nice clean and quite hotel loved how the rooms were set up amazing staff. Not to far from the center of town.
2-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel in Tulum town
BED was comfy. Like brand new . Nice kitchen with blender, toaster etc. Nice comfy couch/ day bed in the living room area. Beautiful wood furniture. Small store next door to get water/ beer/treats. Very sweet staff and nice pool. Not close to downtown so need bycicle which they have. Or taxi.
Liza, 4-night trip
Verified Expedia guest review

8/10 Very Good

Quiet, comfortable, great value
Casa Tulum is a cute, new hotel with good service and well-priced rooms. The hotel is located at the outskirts of the city in an area that is continuing to be developed (the street in front of the hotel was being prepared to be paved during our stay and a mini-mart opened next door on our last day). We enjoyed the quiet, private room that was nicely decorated and well maintained, and we especially liked having the sitting area and kitchen in the room. It would have been difficult to get to and from the hotel without a car or taxi service, but the good price made it an attractive place to stay while we explored Tulum and the surrounding area. The staff was very knowledgeable and helpful, and I would stay here again.
Verified Hotels.com guest review

8/10 Very Good

Nice, Relaxing Hotel
A little difficult to find at first. I arrived at night. My room was very nice. Great chef. Pool and front and back decks on all rooms. Very relaxing. Free bikes provided. Short drive or 30 minute ride to the beach. Convenient to the town.
Verified Expedia guest review

10/10 Exceptional

The hotel is clean, tranquil and beautiful.
The staff was so nice and very knowledgeable about where to go for private and unique experiences. This is in downtown Tulum and very immersed in the Mexican culture. If you want more than the beach gimmick, give this a try. We were not disappointed..
Verified Orbitz guest review

8/10 Very Good

Good value!
Good value for the property. There was a lot of construction going on around the hotel.
Verified Hotels.com guest review

6/10 Good

Since I arrived there was no one to open the front door, spent more than 15 minutes to get in. No cleaning service in my room while my stance. Pool area don`t encourage you to be there. Bed comfort was not as expected. Hotel concept is nice, staff was nice. I think price was not fair compared with the service.
Verified Expedia guest review

8/10 Very Good

Muy felices en el hotel
Muy amable el personal del hostal y la Propiedad es hermosa. El restaurante no estaba habilitado pero cerca hay muchos lugares para comer y al lado una tienda. Regresaría feliz
Kathleen S, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

BUEN HOTEL
MUY BUEN LUGAR PARA EL COSTO POR NOCHE, BUENAS INSTALACIONES, BUENA ATENCIÓN,RECOMENDABLE SOLO PARA LLEGAR A DORMIR Y DESCANSAR.LA ALBERCA ESTA UN POCO DESCUIDADA, EL UNICO PROBLEMA FUE QUE EL ULTIMO DIA NO HUBO AGUA Y EL A/C CHORREABA AGUA HASTA EL SUELO, PERO NADA GRAVE, SOLO DE TENER CUIDADOS. EN GRAL TIENE UN 8 DE CALF
HUGO JAIME, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Me encantó el establecimiento la tranquilidad La alberca se me hizo un poco sucia
Marcela, 4-night trip
Verified Expedia guest review

10/10 Exceptional

todo ok exelente servicicoo buena. atención ok ok ok ok ok
4-night trip
Verified Expedia guest review

6/10 Good

El hotel esta bonito y tranquilo , pero la limpieza y el mantenimiento esta malo ( toallas en mal estado, piscina sucia, cosas tiradas en el jardin, sabanas con manchas , fugas en el baño ) ausencia en la recepción nada mas la señora de la cocina quien tiene que atender todo pero no esta formada para esto . Internet malo
5-night trip
Verified Expedia guest review

10/10 Exceptional

Esta muy bonito el hotel, la recamara cuenta con cocina, muy completa y muy ordenada, el mobiliario excelente. Debo volver!
Doris, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Recomendado
Esta muy bien, son tipos departamentos y son amplios. El colchon un poco duro y le falta mantenimiento en general al hotel, pero la atencion es muy buena! Lo recomiendo.
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Bonito hotel con habitaciones amplias, alejado de la playa y del centro. Limpieza y mantenimiento insuficiente , personal ausente y poco eficaz.
7-night trip
Verified Expedia guest review

2/10 Poor

Mal hotel, muy lejos, en relación al precio no bueno, apestaba el cuarto, la piscina nada que ver, esta verde da parecer muy sucia, la atención del personal nula, no lo recomiendo
Yolanda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Es un lugar increible! Te desconecta del mundo cotidiano
tania, 1-night trip
Verified Expedia guest review

6/10 Good

Pas de réception ni de personnel
Difficile à trouver mais une fois cela fait l'intérieur ressemble aux photo. Le séjour aurait pu être extra si nous avions eu de l'eau le 2eme jour : pas de douche, pas de lavabo et surtout pas d'eau dans les TOILETTES ( c'est agréable quand on est pas seul!!!) . Il y a normalement un restaurant (pour le petit dej que nous avions payés en sus) mais ça devait être le jour de fermeture car il n'y avait personne! Je ne peux pas me prononcer sur le personnel à la réception car il n'y avait également personne ce jour là pour régler notre problème d'eau et faire le check-out (on a laissé les clés sur le bureau).
vanessa, 1-night family trip
Verified Hotels.com guest review