Service was terrible
2 rooms were dirty and 1 room was filthy
And we had to take sheets off the beds to cover filthy lounge chairs
Reg
Reg、7 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月25日
I took my girls last minute on the school holidays to the facilities as it was a kids paradise, and it didn't disappoint. We were allowed access on the first day prior to check in for the girls to play and swim etc. The resort has a bar/coffee/food facilities right next to the main pool and splash zone, as well as various other pool areas playground and around the resort putt putt course. The rooms were very comfortable, clean and tidy and well maintained. We couldn't fault the stay apart from the road works happening out the front which wasn't the fault of the resort at all, it just made it more difficult to navigate walking anywhere with small children. We loved our stay and will be back again!
Katie
Katie、2 泊の家族旅行
Wotif を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月25日
Kathleen
Kathleen、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月25日
4 star stay
Facilities at the park itself were excellent. Parking was an issue as we were not on vacation we were staying due to our home not being liveable, explained circumstances to staff who unfortunately not very accomodating for us to be able to have both our vehicles on site.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月23日
The staff at reception were not very friendly, there are so many extra charges, like $5 per pool towel hire! $10 per day pram hire. $12 mini golf hire per day. The room was very ran down and dirty! Not enough resources provided in room for 7 days eg two bin liners, washing powder and dish soap!
kirsty
kirsty、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月20日
Tegan
Tegan、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月18日
nicole
nicole、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年9月13日
We stayed at Turtle Beach Resort from the 3rd September - 12th September. The rooms were very outdated and not clean, lots of bugs and cockroaches. Staff were friendly at the actual resort but the booking management team are terrible - absolute mess around and charged us for leaving towels in the bathroom (the towels the hotel provided) and for overfilling the bin. It’s a bit of a pain to get into surfers paradise as you need to get the bus then the tram - they are extending the tram line and say it will be done by 2026 but still, for now it’s a bit tricky. Plenty of pools. There are also only stairs up the apartments so limited access for disabilities and those with prams. Getting between each side of the resort would be hard too for disabled as little ramp access. Disappointed as it is so expensive!
Taneesha
Taneesha、10 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月13日
Fabulous place for a young family. Friendly staff & plenty to do.
Michelle
Michelle、5 泊の家族旅行
Lastminute を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月5日
Great facilities for kids but very dirty rooms and you had to pay for soap and toilet paper when you run out.
Michael
Michael、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月1日
Andrea
Andrea、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月27日
Kris
Kris、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月23日
Recommend this place for families. Clean, geeat rooms and facilities
Jeremiah
Jeremiah、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月18日
Clean and tidy rooms and common areas.
Excellent facilities geared towards family with young kids.
Staff were amazing. Only gotcha are the stairs so dont pack heavy and you'll be fine.
Emil
Emil、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月16日
Great amenities, unfortunately construction on the road puts a dampener on the trip. Great old motel. Probably a bit overpriced for 90’s styling.
Garratt
Garratt、6 泊旅行
Wotif を利用した宿泊者限定の口コミ
6/10 (良い)
2024年8月14日
The property is in a great spot for transport, beach and has shops nearby for supplies.
The property is tired and needs updating. Or water was luke warm during our stay. Our kitchen was not fully equipped which made it difficult for us. The television services are very basic with no instructions regarding channels etc. The resort is quite dark lots of greenery but that blocks out a lot of light. We enjoyed aspects of the place but were not overly impressed.
Bridget
Bridget、6 泊の家族旅行
Lastminute を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月13日
Turtle Beach
Very roomy.
We there there for a Lawn Bowls tournament. Club 200 metres away.
Appeared to be an excellent stay for families.
Raymond
Raymond、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月13日
Family getaway
I would definitely recommend this accommodation to family groups. Not great for couples as there are kids everywhere. So can be loud at times. Great for kids and lots for them to do.
Nicole
Nicole、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月12日
Close to shops beach and Main Street easy bus stops and nice food
Darren Michael
Darren Michael、7 泊の恋人との旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年8月11日
2night Staycation
Had an awesome stay, check in was a breeze and the women at the counter was very smiley, warm & welcoming. Disliked the stairwell on arrival especially when you have kids and all the extra belongings you have to bring for them dragging those up the staircase was a nightmare. Our superior two bedroom apartment was very spacious tidy, clean and had everything we needed. Loved the different swimming areas kids had a blast at splash zone and all the free activities and movies how amazing it is for children. We’d definitely be back in the future. Thank you again for having us :)
Patrice
Patrice、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年8月8日
Great place for kids, room was a little tired and dated