The Sandersson was an unpleasant experience and not in the 5-star level we expected that we usually book.
We did not get the room with specifications as we booked and with the feedback: "The hotel is full so we can not change" when trying to find a solution for us 4.
Unfriendly Front Office Manager was a surprice with total wrong attitude and willingness to solve what THEY have created. Hotel Manager had to solve the matter.
The quality of The Sandersson is that it has seen its glory days (with 20 years) with worn finnish and style from the past.
Several 6-person tables at the breakfast with only 2 guests on made us and other people wait 25 min for breakfast instead of beeing creative and solve it as a 5-star hotel sholuld.
Choose another hotel if you are looking for a Premium stay as the Sanderson as hotel, finnish, servicelevel and support is not valid a 5-star hotel.
Mattias
Mattias、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月30日
Great
Felipe
Felipe、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月30日
Our first room was directly over a very loud party, so we phoned reception and they moved us to the Penthouse! Stunning apartment!
jade
jade、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月28日
Family shopping trip
Some areas of hotel are a bit tired. But overall good hotel, great location
Natalie
Natalie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月27日
Clean and adequate but nothing special anymore.
Certainly not the the glamour spot of old, needs some investment. But clean and convenient. Mattresses too hard for us and pillows a bit lumpy. Our room overlooked unattractive rear view and we had to be careful that buildings opposite couldn’t see into our room. Overall adequate.
Alison
Alison、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月26日
Harika lokasyon, iyi hizmet, geniş ve rahat odalar
İkinci kez konakladığımız bu otel hem lokasyon, hem odaların rahatlığı, temizliği hem de personelin güler yüzlü ve yardımcı olması nedeniyle gerçekten harika. Yeniden mutlaka tercih edeceğiz.