The hotel was great, people at the front desk were Fabulous! The bathroom tub/shower was in rough shape
Lenheiser
Lenheiser、1 泊旅行
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10/10 (最高に素晴らしい)
2025年1月2日
Shawn
Shawn、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月31日
Daniel
Daniel、1 泊旅行
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8/10 (とても良い)
2024年12月29日
Mickey
Mickey、1 泊旅行
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8/10 (とても良い)
2024年12月24日
Pre-Christmas layover
The bathroom needed cleaning. Cracker in floor behind the toliet, soiled behind the seat of the toliet. Tub appeared clean but didnt use.
Furniture is old but carpet appeared new and bed and pillows very comfortable. Loved how spacious the room was. Appreciated the gal at the front desk giving us a room on the top floor which was a request. It certainly was a good valve. Breakfast was good.
Ranotta
Ranotta、1 泊旅行
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8/10 (とても良い)
2024年12月23日
Excellent value
Hotel was older, but well maintained and clean with large rooms and comfortable beds.
The complimentary breakfast was not the usual sub-par continental, you could actually order off the menu, or Eggs were perfect!
Della
Della、1 泊旅行
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4/10 (まあまあ)
2024年12月23日
chris
chris、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月22日
Victor
Victor、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月22日
Excellent Stay
Easy check in, great room very comfortable.. breakfast was amazing..
宿泊されたお客様
1 泊旅行
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8/10 (とても良い)
2024年12月21日
Jack
Jack、1 泊の家族旅行
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8/10 (とても良い)
2024年12月16日
Wonderful
This was great- beautifully done, clean, and must have been renovated recently. Everything looked new and was well done. Breakfast was made to order and was excellent!
Kenneth
Kenneth、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月15日
Jacob
Jacob、1 泊旅行
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6/10 (良い)
2024年12月15日
Ok and clean
At best average. They have 18 other properties and this one needs some work.
George
George、1 泊旅行
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4/10 (まあまあ)
2024年12月12日
Horrible- filthy
Has not been cleaned properly in a long time. Do not look up. Someone else’s hair in the shower and on floor. Not enough towels.
Everything in the room I touched was broken. (Chair shower main door). Significantly over priced and will never frequent a Shilo hotel again.
Tracey
Tracey、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年12月12日
Kenneth
Kenneth、1 泊の出張
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10/10 (最高に素晴らしい)
2024年12月8日
宿泊されたお客様
1 泊旅行
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8/10 (とても良い)
2024年12月7日
Out of their way helpful
They were understaffed and the shuttle driver wasn’t available when I needed to go to the airport at 4 AM so the counter clerk literally went and put a “be right back” sign up and drove me to the airport. I was so appreciative and impressed.
宿泊されたお客様
1 泊旅行
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8/10 (とても良い)
2024年12月7日
Brett
Brett、1 泊旅行
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10/10 (最高に素晴らしい)
2024年12月5日
John
John、1 泊旅行
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6/10 (良い)
2024年12月4日
David
David、8 泊の家族旅行
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2/10 (不満)
2024年11月29日
Janna
Janna、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月25日
Good quality rest
Nice atmosphere with convenient restaurant, plus a nice pool & exercise room
宿泊されたお客様
1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月22日
Quick getaway
It was a quick getaway for the 2 of us! Overall the room was pretty comfortable, and clean. Could have used more towels and tissues. The Hot Tub was amazing 👏
Christina
Christina、1 泊旅行
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4/10 (まあまあ)
2024年11月20日
Losing a regular customer
We have been staying at the Shilo for years now and honestly it’s never been that great but it has always been cheap and somewhat comfortable. This time was not. I sat at the front desk to check in for pretty much 10 minutes without any sign of a person, then went to the restaurant to ask where I could find help. The lady plainly said that she had only worked there for a couple weeks and the last time this happened the manager was yelling at the front desk staff. Very inappropriate thing to say. I then went back to the front desk and yelled for someone. RIGHT AWAY someone came out from behind the wall and said that he had “seen” me there. Not sure why he didn’t see me the 10 minutes prior.
The room we stayed in was 140 which is no where near what I had requested. I specifically had ask for a room facing the river and somewhat away from the highway. Didn’t get either of those things. They are usually always accommodating. This room was the most run down we’ve stayed at here. Also there were maybe 12 cars total parked and stay by and yet they placed us directly underneath someone else. WHY! I do not understand how I can ask for something specific not get any of it honored and then you can’t even place your 12 customers a little farther apart. This hotel is very old and creaky and obviously not the people above us are at fault but I feel this was extremely inconsiderate. Lastly the bed was awful very stiff and comforter had stains on it. Probably won’t stay here again.
Kaitlyn
Kaitlyn、1 泊旅行
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8/10 (とても良い)
2024年11月18日
Quick stop
Definitely an older hotel but I was clean and quiet. It is really spread out so you can have a long walk from the front desk. Breakfast as excellent! Staff was friendly and helpful.