it's apparently really hard to get a comfortable bed on this island, long have I tried, and these beds are pretty average for here (which is quite bad), the staff is very good, they do well with that they have to work with, there are zero English channels and no way to turn the language or subtitles, as is the norm here as well, just be aware. and the internet or free wifi is not good enough to support a social media video call or streaming movie, works better in the center of the outdoor lobby where it is really hot but not in all the rooms. I loved the big fridge, decent dishes and kitchenette and a very big bathroom, sadly the safe didn't work, ac was marginal but good enough. I woke up on my birthday on the beach to my pockets getting emptied and they heard about it and brought me a birthday cake, which was super sweet because I was alone and my lady back at home had called to break up with me so honestly, it saved my birthday. I thought the staff were very kind and thoughtfull. The gem of this place is the wonderful staff, they are all amazing. They also did not overcharge me or pull any of the scams on taxes and other mystery fees I've become accustomed to having to argue about on check out with every other Colombian hotel I've stayed at (dozens)