The resort was quite, us in our 30s joked about it being the 65 community with only a few visitors being 40s and under. The resort being away from the beach was a nice change as the buildings are spread out through the jungle a bit making for a peaceful stay.
The complex as a whole is massive, maybe largest in Quintana Roo? We never got to everything, probably needed a 2 week stay for that. Couple of the other resorts were a younger population but disapeared by 10pm.
We often had to cross the road as so many things we were wanting to do were on the other resorts. Shuttle is convenient until maybe 10pm then we had long wait times from Hacienda to come back to our resort, maybe 30 min a couple nights. I would suggest having the first shuttle radio for you're ride as it seemed to never come otherwise.
Biggest drawback for us i think was the dinners. We were auto booked 5 dinners, 3 japanese (same one 2 of those times) and 2 others. We had issues with the app getting in to change times and even 10 days in advace was nearly impossible to get a dinner we would like. Front desk did get us into one of the restaurants we all wanted to go to while there. Most dinners were after 8pm as we couldn't change so missed most of the shows.
2nd drawback for us was the staff didn't seem to have the best English. Had a lot of mix ups in ordering drinks and food when asking to deviate from the exact menu listing. Not a huge deal, we just dont speak much spanish (working on it slowly).
dan
dan、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 12 日
Our second time staying at Sian Ka'an.
The rooms need a little updating, but are still well appointed.
As usual it's the fantastic staff that make the stay special.
Barry
Barry、8 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 12 日
Beautiful property, loved the staff and the room
Ryne Joseph
Ryne Joseph、5 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2025 年 2 月 9 日
Very beautiful
Alicia
Alicia、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 5 日
I loved that this resort is separate from the other properties, it meant I could choose to remain on the resort or venture out to other resorts on the property. Fast and reliable trams that bring you where you need to go. Staff were amazing!
Terien
Terien、4 泊旅行
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8/10 (とても良い)
2025 年 2 月 2 日
A lot of activities you can do
Staff very friendly and helpful
Amarilis
Amarilis、7 泊の友人との旅行
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10/10 (最高に素晴らしい)
2025 年 1 月 25 日
Peaceful
MARCO
MARCO、3 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 24 日
We have been coming to Sian Kaan for 10 years. It is our favorite resort complex!! The food and service is UNMATCHED. I cannot reiterate this enough. You won't find better service. It has stayed consistent over the last 10 years. The rooms at Sian could use some upgrading. That is my only note. The grounds and pools are excellent.
thomas
thomas、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 23 日
Overall, we enjoyed the property. It's certainly far from the beach but the carts that the resort offers for going/coming are great. As usual, the service from the staff is what makes coming to this places worth visiting. We are definitively staying again.
Ivan
Ivan、6 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 1 月 23 日
Friendly staff, good restaurant options!
Regina
Regina、3 泊旅行
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10/10 (最高に素晴らしい)
2025 年 1 月 22 日
Perfect place to relax. Resort is quiet, clean, and the staff are very friendly. The buffet and the restaurants were both very tasty. Would come back.
Mackenzie Sara
Mackenzie Sara、6 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2025 年 1 月 17 日
Absolutely loved it!
Sean
Sean、7 泊旅行
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10/10 (最高に素晴らしい)
2025 年 1 月 12 日
Gran lugar y excelente deal con expedia
Fausto Ramos
Fausto Ramos、4 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2025 年 1 月 10 日
Elmedin
Elmedin、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 9 日
Old resort. Bad dirty furniture, got bit in the bed, expedia was also misleading and not helpful at all with my reservation. Wouldn’t stay there and done usin expedia.
Channia
Channia、5 泊の恋人との旅行
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4/10 (まあまあ)
2025 年 1 月 8 日
Alicia D
Alicia D、4 泊旅行
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4/10 (まあまあ)
2025 年 1 月 7 日
Look at the name 1st.
Bahia/Principe-Sian Kaan, was not the place for us, more like senior citzen resort, no beach access on property, everything closes early. Not luxury at all. Best suggestions to stay in Cancun ,much better! They do have shuttle buses to other resorts and would recommend stay at other resorts and not here.
Juan
Juan、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 7 日
The lunch on the other properties were not great, the waiting time to receive food was poorly, there were not organized however the Akumal amenities for the VIO beach were perfect.
Richard
Richard、6 泊の恋人との旅行
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8/10 (とても良い)
2025 年 1 月 5 日
I liked everything except couldn’t sleep in otherwise I didn’t clean the room
Marie
Marie、6 泊旅行
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8/10 (とても良い)
2025 年 1 月 4 日
Had a great time. It is on a very large resort and access to a lot of things. Beach was very rocky but overall a lovely time.
Janee
Janee、4 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2025 年 1 月 4 日
The property had very lush vegetation and was very well kept and decorated throughout the trip. Everyone working there was very kind and helpful. I would go back in a heartbeat. It is very easy to get around to other resorts due to the transportation system. The beaches and pools were gorgeous and well kept as well!
Christina
Christina、9 泊旅行
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8/10 (とても良い)
2024 年 12 月 31 日
We've stayed here many times. The property is showing signs of aging and the pool snack area was disappointing. Loved the coffee machine however. The trolley to the other resorts takes too long and wasted vacation time. I'd stay at Akumal or another resort.