The staff was great and the hotel and rooms were clean.
Gary
1 泊の家族旅行
10/10
Misty
1 泊の家族旅行
10/10
Guadalupe E
3 泊の出張
10/10
Guadalupe E
1 泊の出張
10/10
Guadalupe E
3 泊の出張
10/10
宿泊されたお客様
1 泊旅行
4/10
The elevator is out of service and was not listed on the website - if not for the wonderful front desk person who helped us get our bicycles to our room on the second floor, I would be incensed that the room fee was non refundable.
I had to carry our luggage obviously as well up a flight of steps to get to the room.
Hotels should be upfront with this website about such difficulties.
James
1 泊旅行
10/10
Stacie
1 泊旅行
6/10
Elevators didn’t work. Made it difficult with luggage and everything being carried up to the room.
Michelle
1 泊の家族旅行
10/10
DORIANA
2 泊旅行
2/10
We ended up needing to cancel reservation. The property had a broken elevator and our room was on the 3rd floor. I have mobility issues. I don't require an ADA room since I'm not in a wheelchair currently (i have been in the past) so I never want to take one of those rooms away from someone who needs it. But I also am unable to carry luggage and kids up 3 flights of steps. We booked the hotel because of the ability to have connecting rooms with kids each in their own bed. I have a daughter with special needs, so she can't share a bed.
We booked with 3rd party booked so the hotel isn't responsible for the booking.
Expedia said that it could be canceled with no fee due to the situation. Expedia was very helpful..We still have a pending charge of about $250 on our credit card and hoping that goes away.
We ended up going about 15 minutes north to another hotel spending a lot more money, but after driving 13 hours with kids, we needed to sleep.
Angela
1 泊の家族旅行
10/10
An organization, and specifically the management staff, that prioritizes customer service. My cab was late and was going to cause me to miss my flight. The staff knew I was in a bind and bailed me out by giving me a ride to the airport. 5 Stars all the way! Thanks, Matt!
Benjamin
1 泊の出張
8/10
Elevator was not working.
Brian
3 泊旅行
10/10
Great
Tyson
1 泊の出張
10/10
Stayed at the location multiple times for business travel.
John
1 泊の出張
10/10
Carl
1 泊の家族旅行
10/10
Rouhollah
1 泊旅行
10/10
Tim
1 泊の家族旅行
10/10
Great place! Clean, friendly, affordable, and good breakfast.