ベラ ベラ ハウス (バンコク)

My friend and I stayed one night here. When we arrived at Bella Bella House we thought they named it wrong because it is not "bella" at all. The room was tiny and stuffy as it literally just fits the bed. We went out early and stayed out as late as we could manage so we wouldn't stay in that room. At night it was so hard to sleep because the bed was really uncomfortable, and there was no ventilation as we just had a ceiling fan. There are 2 bathrooms which are shared amongst the floor - the toilet and the showerhead right next to each other, so everything gets wet. You also have to buy your own toilet paper down at the receptionist which I find odd because we already pay for a service so I think it should be left in the room at least. The receptionist was EXTREMELY rude. Upon check-in, I gave deposit money for the key and I was given a receipt. Upon check-out, the receptionist asked for the receipt so I went back up to get it (I had the key in my hand). While my friend was downstairs, my friend asked for the deposit money and the receptionist just threw the money at my friends face. The receptionist completely lashed out - she said "you guys should have been more organised"..."f*** you", "f*** off", "get out". When I gave her the key she snatched it out of my hand. My friend and I were completely shocked as we never experienced this type of customer service before. We really do NOT recommend this place to anyone.

Overall very good everything was fine.

The staff was supr friendly and the room was perfect with a big bed, window and view.

Quiet, clean and nice staff. Good relation price/quality.

Provided us with what we needed. You get what you pay for.